Lindsay Chaney
Saint Marys
Summary
Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Store Manager
Maurices
Saint Marys
08.2025 - Current
- Managed daily store operations and ensured adherence to company policies.
- Supervised team members to maintain high customer service standards.
- Organized merchandise displays to enhance visual appeal and drive sales.
- Trained new employees on store procedures and customer interaction techniques.
- Assisted in inventory management by tracking stock levels and replenishing items.
- Implemented promotional strategies to increase foot traffic and engagement.
- Resolved customer inquiries and complaints efficiently and professionally.
- Conducted regular team meetings to communicate goals and updates effectively.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Ensured compliance with safety regulations and company policies.
- Maintained accurate records of employee performance reviews.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Planned special promotions or discounts based on market trends.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
Assistant Retail Manager
Maurices
Saint Marys
09.2024 - 08.2025
- Assisted in maintaining visual merchandising standards and store layout.
- Collaborated with team to enhance customer service and satisfaction.
- Trained new staff on company policies and sales techniques.
- Processed transactions efficiently using point-of-sale systems.
- Monitored sales trends to identify areas for improvement.
- Engaged with customers to build relationships and drive loyalty.
- Supervised bank deposits and inventory receipts as part of closing procedures.
- Resolved conflicts between customers, employees, or vendors in a professional manner.
- Greeted customers and offered assistance in finding needed items.
- Observed team members interacting with customers and privately offered feedback and coaching to improve skills.
- Interviewed job applicants and selected skilled individuals to fill store positions.
- Assisted in recruiting, training, and developing new team members.
- Planned promotional activities such as product launches or special events.
- Maintained a clean, organized store environment that adhered to safety standards.
- Enforced safety regulations in accordance with OSHA standards and local laws.
- Coordinated and supervised daily operations of the store.
- Provided leadership and direction for all retail employees.
Retail Coordinator
Marshalls
Celina
07.2015 - 09.2024
- Coordinated merchandise displays to enhance customer engagement and shopping experience.
- Assisted in inventory management processes using retail tracking systems.
- Supported team members in daily operational tasks and customer service initiatives.
- Trained new staff on store policies, procedures, and best practices for efficiency.
- Collaborated with management to optimize store layout for increased accessibility.
- Implemented visual merchandising standards to maintain brand consistency throughout the store.
- Trained new staff on customer service, cash handling, and product knowledge.
- Ensured compliance with company policies and procedures related to the retail environment.
- Maintained a safe work environment by following safety protocols within the store.
- Ensured proper display of merchandise throughout the store according to company standards.
- Counted and balanced registers.
- Used Point of Sale register system to complete transactions.
- Processed credit card payments and counted back change and currency with accuracy rate.
Education
Wapakoneta High School
Wapakoneta, OHCosmetology
Apollo Career Center
Lima, OH 08.2006 - 05.2008
Skills
- Visual merchandising
- Inventory management
- Customer service
- Team supervision
Languages
English
Professional
A1
Timeline
Store Manager
Maurices
08.2025 - Current
Assistant Retail Manager
Maurices
09.2024 - 08.2025
Retail Coordinator
Marshalls
07.2015 - 09.2024
Cosmetology
Apollo Career Center
08.2006 - 05.2008
Wapakoneta High School