Lindsay Coleman
Pharm.D.
Edwardsville
Summary
Results-oriented healthcare leader with over 15 years of experience seeking a challenging leadership role in an innovative healthcare setting. Collaborates with healthcare professionals to improve clinical outcomes, increase access to high-quality care, and drive revenue for the organization. Recognized as an analytical and driven leader with strong communication and organizational skills. Expertise in clinical and nationally licensed mail order pharmacy operations, healthcare regulatory compliance, and leadership. Proven track record of success with rapid innovation and direct-to-consumer clinical product implementation, both as a start-up company and following Series C funding.
Versatile Senior Manager specializing in telehealth pharmacy/clinical operations and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
16
16
Certifications
Work History
Sr. Manager, Pharmacy Operations
23andMe
11.2021 - Current
- Work cross-functionally with clinical, product, and engineering teams to launch, innovate and integrate a wide variety of clinical services into our telehealth platform
- Project Management experience and resource development using JIRA, Confluence, and Figma platforms
- Develops and implements robust training programs and point of care tools for the medical team, work with a team to design and build a proprietary electronic medical record (EMR) system, and write treatment plans and patient monographs
- Manage operations of a nationally licensed mail order pharmacy, including managing the daily financial, healthcare regulatory compliance, and business aspects of the pharmacy, while maintaining strategic partnerships and managing vendor relations
- Lead a growing team of 14 pharmacists and 30 technicians and interns providing clinical and pharmacy-integrated services
Pharmacy Manager
Lemonaid Health
05.2020 - 11.2021
- Responsible for creating, managing, and maintaining operational workflows and regulatory compliance for a 50 state licensed mail order pharmacy
- Managed the operations of a nationally licensed mail order pharmacy, including: the daily financial, healthcare regulatory compliance, and clinical health programs
- Led a team of 9 pharmacists and 24 technicians and interns providing clinical and pharmacy services, with a strong focus on mental health programs
Staff Pharmacist
Lemonaid Health
04.2019 - 05.2020
- Responsible for providing exceptional patient care in a mail order pharmacy setting, fulfilling telehealth prescriptions for patients across the United States
- Served as an integral part of the exponential growth from a team of 4 to a team of 30 during the start-up phase of the pharmacy
- Served as a pharmacist preceptor for both Southern Illinois University at Edwardsville and St
- Louis College of Pharmacy, developed and trained students and graduate interns
Clinical Programs Manager
Shop ‘n Save Pharmacies
04.2015 - 11.2018
- Managed district level clinical programs and pharmacy-integrated services for 33 Shop ‘n Save pharmacy locations, including: pharmacist immunization program, MTM services, comprehensive diabetes program, star ratings initiative, associate health benefits program, health screenings, and travel clinics
- Led a team of 11 clinical pharmacists and 75 registered pharmacists providing clinical and pharmacy-integrated services and across the district, totaling over 2,000 clinical services, 29,000 immunizations, and $2.2 million in sales annually
Pharmacy Manager
Shop ‘n Save Pharmacy
09.2013 - 11.2018
- Managed teams ranging from 5 up to 18 pharmacy employees, filling up to 2,000 scripts and yielding $120,000 in sales each week
- Responsible for providing exceptional patient care in a retail setting, while managing the daily financial, legal, and business aspects of the pharmacy
- Developed and trained students and graduate interns
Clinical Specialist Pharmacist
Shop ‘n Save Pharmacies
09.2012 - 11.2018
- Provided clinical services, including: immunizations, grocery store tours focused on nutritional education, diabetes group classes, medication reviews, health screenings, associate benefits wellness screenings, MTM reviews, and onsite immunization clinics to patients and members of the community
Staff Pharmacist
Shop ‘n Save Pharmacies
11.2010 - 08.2013
- Collaborated with physicians and patients to provide excellent pharmaceutical care in the grocery store setting
- Responsibilities included medication dispensing, drug utilization review, patient counseling, and inventory control
- Additional responsibilities in this role included performing MTM services, delivering immunizations, various pharmacy operations projects, and serving as interim PIC
Staff Pharmacist
Rinderer’s Drug Stores
07.2009 - 10.2010
- Performed medication dispensing, drug utilization review, patient counseling, inventory control, and communicated with physicians and patients to optimize pharmaceutical care in the setting of a small independent pharmacy until acquisition by Shop ‘n Save in 2010
Education
Doctorate of Pharmacy -
St. Louis College of Pharmacy
St. Louis, MO 08.2003 - 05.2009
Skills
Excellent written and verbal communication
Certification
Certificate in Pharmacogenomics, University of Pittsburgh, 02/01/23
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of 44 staff members.
- Collaborated with marketing and clinical teams in the development of telehealth products and servies.
Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Work-life balanceWork from home optionCareer advancementPaid time offStock Options / Equity / Profit SharingTeam Building / Company RetreatsTimeline
Sr. Manager, Pharmacy Operations
23andMe
11.2021 - Current
Pharmacy Manager
Lemonaid Health
05.2020 - 11.2021
Staff Pharmacist
Lemonaid Health
04.2019 - 05.2020
Clinical Programs Manager
Shop ‘n Save Pharmacies
04.2015 - 11.2018
Pharmacy Manager
Shop ‘n Save Pharmacy
09.2013 - 11.2018
Clinical Specialist Pharmacist
Shop ‘n Save Pharmacies
09.2012 - 11.2018
Staff Pharmacist
Shop ‘n Save Pharmacies
11.2010 - 08.2013
Staff Pharmacist
Rinderer’s Drug Stores
07.2009 - 10.2010
Doctorate of Pharmacy -
St. Louis College of Pharmacy
08.2003 - 05.2009
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