Human and Social Services graduate with eight years in service delivery, committed to enhancing community well-being. Demonstrated ability to provide quality customer service and support, ensuring positive outcomes for individuals in need.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
General Manager
Pizza Hut
Painesville
09.2017 - Current
Executed hiring processes to build a qualified team for operational success.
Implemented training programs to onboard new employees effectively.
Provided excellent customer service to enhance customer satisfaction.
Gained expertise in sales and service to enhance customer relationships.
Conducted weekly inventory checks to ensure optimal stock levels.
Managed cashier responsibilities, processing payments and assisting customers.
Obtained SERV safe certification to ensure food safety standards.
Ensuring quality product
Delivery Associate step van
Alice & coco logistics with amazon
Solon
02.2021 - 03.2023
Completed all necessary vehicle inspection before and after shifts
Experience driving a step van
Utilized time management techniques to meet daily delivery schedules
Loading vehicle for daily routes
Efficiently loaded packages to ensure safe transport.
Delivered products in a timely and courteous manner
Maintained friendly, courteous demeanor to enhance customer experience
Engaged with customers to address inquiries and resolve issues promptly