Results-driven Parts Manager with a track record of selling over $2 million in automotive parts. Proven ability to manage inventory, enhance workflows, and lead teams to achieve operational excellence while ensuring high levels of customer satisfaction.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Parts Manager
Star Dodge Chrysler Jeep Ram Hyundai
Big Spring, Texas
02.2026 - Current
Implemented inventory management systems, increasing order accuracy and streamlining efficiency.
Developed efficient workflows for order processing and parts distribution, reducing lead times.
Coordinated with suppliers to source high-quality components, improving availability for vehicle repairs.
Managed parts inventory for various automotive brands, ensuring accurate stock levels.
Oversaw staff in parts department, providing training on best practices and procedures.
Maintained vendor relationships to negotiate pricing and delivery schedules.
Resolved customer inquiries regarding part availability and quality issues.
Ensured compliance with safety standards in parts storage area.
Parts Advisor
DARCARS Chrysler Jeep Dodge
Jacksonville, Florida
12.2022 - 01.2026
Provided expert guidance on part compatibility and installation procedures.
Assessed customer requirements to recommend suitable parts solutions, improving overall customer experience.
Coordinated identification and ordering of vehicle parts, enhancing customer satisfaction.
Addressed customer inquiries regarding parts sales and availability to ensure timely service.
Parts Specialist
Efird Chrysler
Florence, USA
12.2018 - 12.2022
Achieved record sales of over $2 million in parts at the dealership.
Managed inventory for automotive parts and accessories at a leading Chrysler dealership.
Assisted customers in selecting appropriate parts for vehicles and repairs.
Collaborated with mechanics to ensure timely availability of required parts.
Assisted customers with inquiries on pricing and purchasing vehicle parts, ensuring accurate and timely support.
Key Holder
Advance Auto Parts
Florence, USA
12.2016 - 07.2018
Managed daily operations and coordinated team performance to ensure smooth store functionality.
Assisted store manager with daily tasks and operations to maintain workflow efficiency.
Handled store opening and closing procedures, processed bank deposits, and delivered parts to customers using company vehicles.
Call Center Representative
Sitel
Rock Hill, USA
05.2016 - 12.2016
Handled calls and chats for ToysRUs campaign, ensuring customer needs were met promptly.
Delivered information and services for customers, including order placement, shipment tracking, refund processing, and account management.
Documented each customer interaction to ensure accurate records.
Guided coworkers on policy and procedure during customer interactions to enhance service quality.
Security Officer
AlliedBarton Security Services
Charlotte, USA
03.2015 - 04.2016
Monitored premises to ensure safety and security of all personnel and property.
Conducted regular patrols to identify and report suspicious activities or hazards.
Implemented access control procedures for authorized personnel entry and exit.
Conducted overnight patrols of Wells Fargo building in downtown Charlotte, NC, ensuring security and safety of premises.
Commercial Account Manager
Pep Boys Auto Service & Tire
Rock Hill, USA
03.2015 - 08.2015
Maintained customer relationships by delivering parts, checking in on needs, and opening accounts for potential customers.
Monitored customer accounts and sales at Pep Boys to ensure accuracy and identify opportunities.
Documented payments and product transactions in designated area to maintain accurate financial records.
Retail Parts Pro
Advance Auto Parts
02.2014 - 03.2015
Handled store opening and closing, processed bank deposits, and delivered parts to customers using company vehicles.
Managed daily operations for team, ensuring smooth workflow and effective communication.
Assisted store manager with daily tasks, contributing to overall store efficiency.
Lieutenant Supervisor
Cambridge Security Services
04.2012 - 10.2013
Oversaw security operations as lieutenant and site supervisor for 25-story residential complex in midtown Manhattan.
Directed team of five security guards to maintain safety and security at site.
Trained and authorized entry for all security personnel on site.
Security Guard
Stratus Security
10.2008 - 02.2012
Monitored premises to ensure safety and security for all personnel.
Conducted regular patrols to detect and prevent unauthorized activities.
Responded promptly to alarms and incidents to maintain a secure environment.
Coordinated site coverage to meet client security needs.
Trained new guards to ensure compliance with security protocols.
Merchandise and Customer Assistant
Sears
10.2008 - 04.2009
Executed planograms and displays to optimize merchandise presentation.
Monitored inventory levels to maintain product availability for customers.
Stocked shelves and assisted customers to enhance shopping experience.
Alarm Responder
Arrow Security
05.2007 - 04.2008
Responded promptly to alarms, ensuring quick resolution in designated areas.
Answered alarms in my district, facilitating timely intervention.
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Security Guard
Calverton Hills
10.2006 - 05.2007
Monitored premises and ensured safety protocols were followed consistently.
Conducted regular patrols to identify security risks and maintain a safe environment.
Monitored entry and exit patterns within gated community to identify security vulnerabilities.
Assisted law enforcement in investigations by providing detailed incident reports.
Sales Associate
Pathmark
02.2003 - 10.2006
Assisted customers with product inquiries and recommended suitable items.
Executed customer transactions efficiently at cash register, ensuring accurate sales and customer satisfaction.
Operated cash register and processed transactions efficiently.
Maintained inventory levels and organized stock for easy access.
EMT Trainee
Exchange Ambulance Corporation
03.2000 - 02.2004
Developed advanced skills in setting splints and braces for stabilization and received comprehensive EMT training to prepare for emergency response roles at age 18.
Acquired basic medical skills and completed CPR training in Youth Squad.
Engaged in youth squad activities and participated in drill team practices from age 13 to 17.
Education
Associate - Business
Strayer University-Global Region
online classes
08-2026
Automotive Technology -
Apex Technical School
Queens, NY
01-2013
Game and Web Design -
Katherine Gibbs
Melville, NY
03-2010
Criminal Justice -
Suffolk County Community College
Brentwood, NY
01-2008
Islip High School -
Islip High School
Islip, NY
01-2005
Skills
Inventory management
Vendor relations
Parts ordering
Workflow optimization
Warehouse logistics
Safety compliance
Automotive regulations
Merchandising and sales
Planogram design
Parts visualization
Team management
Team building and leadership
Customer service
Customer support
Office software proficiency
Equipment maintenance
Inventory scheduling
Certification
South Carolina Security Guard Card, 07/01/18, 07/01/19