Lindsay Cote
Bangor
Summary
I am a highly motivated and empathetic Physical Therapy student, eager to apply and expand my knowledge and skills in a clinical setting. I have a strong passion for helping others and consistently utilize the leadership skills I have gained through various work experiences and athletic opportunities. As the captain of the Husson Women's Golf team, I thoroughly enjoy being both on the golf course and in the classroom, working towards my goal of becoming a Physical Therapist. I am
grateful for every opportunity to learn, both within the profession and in life.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Unit Secretary
Northern Light Cardiac Care Unit
Bangor
05.2023 - 09.2023
- Managed administrative tasks in a healthcare setting as a Unit Secretary
- Served as a liaison between nurses, physicians, and patients in a hospital environment
- Maintained patient records and medical charts with a high level of accuracy
- Utilized computer systems to track patient information and schedule appointments
- Answered phone calls, emails, and other communication from patients and medical staff
Pro Shop Associate
Fogg Brook Resort
Palmyra
07.2023 - 09.2023
- Managed customer inquiries and facilitated sales transactions in a retail setting
- Assisted in inventory management and restocking of products for optimal merchandise display
- Provided exceptional customer service and resolved issues effectively to ensure customer satisfaction
Boatwright Intern
United States Golf Association - Maine Golf Chapter
Freeport
05.2022 - 08.2023
- Worked with golfers of many ages to score, set up, and assist with tournament play
- Worked shifts at the Maine Golf Hub which required customer service skills as well
- Analyzed problems and worked with teams to develop solutions
Patient Service Representative
Northern Light Imaging Department
Bangor
08.2022 - 07.2023
- Managed patient inquiries and appointment scheduling at a medical clinic
- Performed insurance verification and processed billing for medical services
- Collaborated with healthcare providers to ensure quality patient care
- Maintained electronic health records and confidentiality of patient information
- Assisted with educating patients on treatment plans and medication instructions
Patient Service Representative
Northern Light Walk In Care
Bangor
01.2022 - 08.2022
- Managed patient inquiries and scheduling appointments at a medical clinic
- Collaborated with healthcare professionals to ensure efficient patient care
- Provided exceptional customer service and support to patients in person and over the phone
- Supported patient education initiatives and distributed informational materials
- Resolved patient concerns and complaints in a professional and timely manner
Waitress
Broken Putter Bar and Grill
Pittfield
01.2022 - 06.2022
- Worked as a waitress in a busy restaurant, providing excellent customer service and handling high-volume orders
- Collaborated with the kitchen team to ensure timely delivery of food orders to customers
- Trained new staff members on restaurant policies and procedures, contributing to the overall efficiency of the team
- Handled cash transactions and reconciled receipts at the end of each shift, demonstrating strong attention to detail
Customer Service Associate
Walgreens
Newport
09.2020 - 04.2022
- Handled customer inquiries and resolved issues in a timely and effective manner
- Maintained a high level of customer satisfaction through attentive and friendly service
- Managed a high volume of incoming calls and emails, prioritizing and responding promptly
Volunteer Meal Delivery Driver
Christine B. Foundation
Bangor
01.2021 - 08.2021
- Delivered meal bags to cancer patients in need, drove around the state to ensure patients had needed groceries
- Assisted with digital marketing for the non-profit organization
- Completed on-time deliveries by choosing best and most efficient routes
Education
Bachelor of Science - Exercise Science
Husson University
Bangor, ME05-2024
Doctor of Physical Therapy -
Husson University
BangorMBA -
Husson University
Bangor, MESkills
- Team collaboration
- Customer service
- Problem solving
- Verbal and written communication
- Empathetic and patient
- Adaptive to changing environments
- Time management proficiency
Affiliations
- Soaring Eagles Pro Bono Clinic Director of Marketing 2024-2026
- 3 Year Captain - Husson Women's Golf Team
- Representative for Student Athletic Advisory Committee
Accomplishments
- Libby A. Smith Award for Sportsmanship and Excellence in Sport - Fall 2022
- Academic All District Golf Team - Spring 2023
- Dean's List: Spring 2022, Fall 2023, Spring 2024
- President's List: Fall 2022, Spring 2023
Certification
- NHA Certified Phlebotomist
Timeline
Pro Shop Associate
Fogg Brook Resort
07.2023 - 09.2023
Unit Secretary
Northern Light Cardiac Care Unit
05.2023 - 09.2023
Patient Service Representative
Northern Light Imaging Department
08.2022 - 07.2023
Boatwright Intern
United States Golf Association - Maine Golf Chapter
05.2022 - 08.2023
Patient Service Representative
Northern Light Walk In Care
01.2022 - 08.2022
Waitress
Broken Putter Bar and Grill
01.2022 - 06.2022
Volunteer Meal Delivery Driver
Christine B. Foundation
01.2021 - 08.2021
Customer Service Associate
Walgreens
09.2020 - 04.2022
Bachelor of Science - Exercise Science
Husson University
Doctor of Physical Therapy -
Husson University
MBA -
Husson University
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