LINDSAY DAVENPORT
Ringgold,GA
Summary
Dedicated Team leader with 7 years of EMR and Compliance experience. Dependable professional skilled in organizing, validating and transferring medical records. Expert in EHR and learns new programs, systems and policies quickly to maximize contributions. Committed to accuracy, while successfully managing multiple priorities with a positive attitude. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Records Specialist Team Lead
Upstream Rehabilitation
07.2018 - Current
- Processed EMR requests from outside providers according to facility, state and federal law regulations for clients, insurance companies and law firms
- Provided leadership and assisted team of 12 colleagues who provide professional services for all Upstream Rehabilitation family brand facilities nationally
- Utilized EMR systems to manage and confirm patient data, such as insurance, demographic, and medical history information by email and telephone.
- Successfully trained new employees on department procedures and policies to maximize department productivity
- Demonstrated leadership skills in managing projects from concept to completion
- Triaged high volume EMR requests to maintain efficient processing within state required statutes.
- Coordinated responses to subpoenas and other legal requests, working closely with legal counsel as necessary to protect patient privacy rights
- Collaborated with IT team members to troubleshoot technical issues related to health information systems, ensuring minimal disruption to department workflows.
- Maintained and managed a high volume of calls effectively without compromising quality of service
Certified Nursing Assistant
Delta Homecare
09.2012 - 08.2014
- Checked vital signs and administered prescription medication under guidance and supervision of skilled nursing staff to facilitate basic health care services
- Performed ambulation and exercise and completed household services to help patient maintain routine and lifestyle in familiar home environment
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs
Nursing Assistant Intern
NHC
04.2012 - 09.2012
- Engaged in housekeeping tasks and helped patients effectively manage routine grooming and hygiene needs
- Documented care actions by completing records and logs in medical software system
- Helped patients effectively manage routine bathing, grooming and other hygiene needs
- Reported unusual or urgent circumstances in patients' condition or environment immediately to applicable entities
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Education
Medical Billing And Coding -
Virginia College
East Ridge, TN03.2018
Certified Nursing Assistant -
NHC - CNA Program
Fort Oglethorpe, GA05.2012
Skills
- Medical Release of Protected Health Information
- EMR Systems
- Microsoft Office, Word and Excel
- Accuracy and Accountability
- Client Relations
- Verbal, Written, Electronic Communication
- Records Filing and Clerical Support
- Legal Requirements and State Regulations
- HIPAA Compliance, Documentation and Reporting
- Medical Terminology Understanding
- Complex Problem-Solving
- Training and support
Certification
- CNP - Certified Notary Public: State of Tennessee
Timeline
Medical Records Specialist Team Lead
Upstream Rehabilitation
07.2018 - Current
Certified Nursing Assistant
Delta Homecare
09.2012 - 08.2014
Nursing Assistant Intern
NHC
04.2012 - 09.2012
Certified Nursing Assistant -
NHC - CNA Program
- CNP - Certified Notary Public: State of Tennessee
Medical Billing And Coding -
Virginia College
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