Lindsay Dennis Teichmiller
Cullman,AL
Summary
Enthusiastic and driven leader dedicated to contributing to team success through strong work ethic, attention to detail, and innovative approaches to fostering learning and development. Clear understanding of various learning styles and paces, motivated to continuously learn and grow in order to effectively instruct others in impactful ways that help them achieve success in their careers.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Credit and Collections Representative
Thompson Tractor Company, Inc.
Birmingham, AL
06.2020 - Current
- Collected outstanding payments by contacting customers and arranging payment plans.
- Managed delinquent accounts by implementing effective collection strategies.
- Collaborated with team to meet monthly collection goals and improve cash flow.
- Maintained accurate records of all collection activities, ensuring compliance with company policies and industry regulations.
- Mentored incoming team members, fostering their proficiency in credit and collections operations.
- Initiated self-directed learning to enhance industry knowledge and improve job performance.
- Developed individualized learning approaches to align with varying team member needs, fostering understanding and skill development across departments.
- Formulated clear and concise instructions to ensure team members could successfully perform processes and navigate programs.
- Developed strong relationships with team members through effective communication and personalized approaches.
ASSOCIATE
Express Employment Professionals
01.2019 - 01.2020
- Negotiated options with delinquent clients in terms of proposed solutions to overdue balances
- Monitored accounts for compliance with established payment plans and flagged those in violation
- Researched accounts and completed due diligence to resolve collection issues
- Researched, analyzed and settled customer disputes
- Assessed data and information to verify proper application of credits and debits
HEAD SERVER/TRAINER
Chili's Bar and Grill
Fultondale, AL
01.2017 - 01.2019
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
- Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
- Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
TEAM SUPERVISOR/RECRUITER
Epic Marketing
Mesa, AZ
05.2015 - 12.2016
- Communicated policy updates and company information through team meetings, huddles and one-on-one development sessions
- Maintained awareness of basic HR laws and regulations and kept up-to-date with company policies
- Documented coaching and development sessions, including corrective actions and performance improvement plans to help staff meet key performance indicators
- Ensured smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
- Trained and developed new sales team associates in products, selling techniques and company procedures
Preschool Teacher's Assistant/ Daycare/ Summer Camp
Forest Lake United Methodist Church
Tuscaloosa, AL
05.2011 - 05.2013
- Guided preschool students through educational activities and play-based learning.
- Facilitated engaging music activities during summer camp to promote creativity and teamwork among children.
- Created and lead engaging lesson plans to foster an interactive learning environment for preschoolers.
- Encouraged positive behavior through reinforcement techniques and reward systems.
- Monitored progress to identify learning challenges and implemented targeted interventions.
- Adapted teaching strategies to accommodate diverse learning styles.
Education
Coursework - Elementary Education and Early Childhood Development
The University of Alabama
Tuscaloosa, ALSkills
- Microsoft Excel
- PowerPoint
- Adaptability and Trainable
- Written and Verbal Communication
- Detail oriented and Organized
- Emotional Intelligence
- Creative and Innovative
- Creating visual displays
- Collaborative teamwork
Accomplishments
- Thompson Tractor Spirit Award
- Top Performer for several months running from customer satisfaction survey received at Chilli's Bar and Grill
- Top Performer and Sales at ER Marketing attending Leadership Conference
- Internship with Walt Disney World Company
Certification
Excellent Skills for Business Essentials
Macquarie University - Sydney, Australia
April 2023
Timeline
Credit and Collections Representative
Thompson Tractor Company, Inc.
06.2020 - Current
ASSOCIATE
Express Employment Professionals
01.2019 - 01.2020
HEAD SERVER/TRAINER
Chili's Bar and Grill
01.2017 - 01.2019
TEAM SUPERVISOR/RECRUITER
Epic Marketing
05.2015 - 12.2016
Preschool Teacher's Assistant/ Daycare/ Summer Camp
Forest Lake United Methodist Church
05.2011 - 05.2013
Coursework - Elementary Education and Early Childhood Development
The University of Alabama