Motivated, compassionate, and dependable professional with 20 years of experience in fast-paced, high-volume environments including hospitality, food service, retail, banking, and customer service. Strong team player with excellent communication, interpersonal, and organizational skills. Experienced in providing professional, welcoming service while remaining calm and efficient under pressure. Adaptable, quick to learn new procedures, and comfortable working collaboratively with diverse teams and the public. Seeking a part-time position in a hospital or healthcare setting where I can apply my strong work ethic, customer-service experience, and passion for helping others while continuing to grow within the healthcare field and education in the medical field.
Work History
BARTENDER
4 Years 2 Months
VIC & ANTHONY’S GOLDEN NUGGET CASINO | 08.2022 - Current
Collaborated with diverse guests, delivering exceptional customer service and warm hospitality that encouraged repeat visits in a fast-paced environment.
Work with a diverse group of people, provide customer service and warm hospitality that helps bring the guests back in a fast-paced environment.
Demonstrated strong organizational skills to prioritize tasks effectively.
Prepared and served food and beverages, crafted cocktails for menu, and provided accommodating service in all circumstances with a fun, relaxed poise.
Handled money and held a mini bank during my shift. At the end of the night, we would check out with manager or cashier.
Managed opening, closing, cleaning, and stocking of club/restaurant to ensure operational efficiency.
Worked with Micros Computer Systems, Aloha, Dining Table, Infogenisis, Square, Corner, etc.
SEASONAL BARTENDER/ LEAD BOTTLE SERVER
7 Years 5 Months
HQ2 DAY CLUB/NIGHT CLUB AT OCEANS RESORT CASINO | 04.2016 - 09.2023
Promoted entertainment and brand marketing initiatives to enhance guest engagement.
Collaborated with diverse teams to deliver exceptional customer service and hospitality in a fast-paced environment, fostering guest loyalty.
Educated guests on menu offerings and company values, enhancing their overall dining experience.
Demonstrated strong organizational skills in high-pressure environments.
Have organization and time management skills.
Handled my money and held a mini bank during my shift. At the end of the night we would cash out with manager or cashier.
Managed opening and closing procedures, ensuring cleanliness and proper stocking of the establishment.
Worked with Micros Computer Systems, Aloha, Dining Table, Infogenisis, Square, Corner, etc.
BARTENDER
6 Years 3 Months
NOTO | 10.2016 - 01.2023
BARTENDER
5 Months
DAER DAY CLUB/ NIGHT CLUB AT HARD ROCK CASINO | 10.2019 - 03.2020
Prep juices, pre mixes, create cocktail menu, and count inventory
Hand out banks and perform managerial duties with bartenders such as pre-shift, closing out, discounts, voids, comps and specials. Counting banks at end of shift.
Work with a diverse group of people, provide customer service and warm hospitality that helps bring the guests back in a fast pace environment in a quick.
Provide knowledge of the menu and the company.
Have organization and time management skills.
Serve drinks, make beverages, have knowledge of drink recipes/liquor/spirits and bring accommodating service under circumstances good or bad with fun, relaxed poise.
Handled my money and held a mini bank during my shift. At the end of the night we would cash out with manager or cashier.
Open, close, clean, run inventory and stock club.
Worked with Micros Computer Systems, Aloha, Dining Table, Infogenisis, Square, Corner, etc.
BARTENDER/ LEAD BARTENDER
2 Years 1 Month
Sampan | 12.2013 - 01.2016
BARTENDER/ LEAD BARTENDER
2 Years 6 Months
Distrito Cantino | 03.2012 - 09.2014
Prep juices, pre mixes, create cocktail menu, and count inventory
Hand out banks and perform managerial duties with bartenders such as pre-shift, closing out, discounts, voids, comps and specials. Counting banks at end of shift.
Work with a diverse group of people, provide customer service and warm hospitality that helps bring the guests back in a fast pace environment in a quick.
Provide knowledge of the menu and the company.
Have organization and time management skills.
Serve drinks, make beverages, have knowledge of drink recipes/liquor/spirits and bring accommodating service under circumstances good or bad with fun, relaxed poise.
Handled my money and held a mini bank during my shift. At the end of the night we would cash out with manager or cashier.
Open, close, clean, run inventory and stock club.
Worked with Micros Computer Systems, Aloha, Dining Table, Infogenisis, Square, Corner, etc.
CSR/CCL/MORTGAGE LENDER/BANK SUPERVISOR
1 Year 4 Months
Cape Bank | 03.2011 - 07.2012
Open and close bank, count vault in the morning and before closing time, and keep up with local businesses to expand their relationship with the bank.
Perform Branch manager duties while branch manager is off and on weekends.
Have strong knowledge of loan rates and plans with the correct disclosure distributed.
Provide a diverse group of customers with enthusiastic and respectful customer service, remaining calm under any pressured circumstances.
Handle money on a daily basis and abide by strict regulations when opening vaults and dealing with processes inside them.
Use teamwork and a consistent positive attitude to ensure the customers always have a pleasant experience at our bank.
Customer Service Representative/CCL/Mortgage Lender
2 Years 1 Month
TD Bank | 02.2009 - 03.2011
Open and close bank, count vault in the morning and before closing time, and keep up with local businesses to expand their relationship with the bank.
Perform Branch manager duties while branch manager is off and on weekends.
Have strong knowledge of loan rates and plans with the correct disclosure distributed. Managed over 50 customer calls per day.
Provide a diverse group of customers with enthusiastic and respectful customer service, remaining calm under any pressured circumstances.
Handle money on a daily basis and abide by strict regulations when opening vaults and dealing with processes inside them.
Use teamwork and a consistent positive attitude to ensure the customers always have a pleasant experience at our bank.
Education
Associate’s Degree in Science
Atlantic Cape Community College | Mays Landing, NJ
DEAN'S LIST HONOREE
Fall 2014
GPA: 3.8
Bachelor of Science - Health Science
Stockton University | 05-2026
Anticipated Education to become a Registered Nurse
Skills
Dependable and punctual
Detail-oriented
Time management
Anticipating guest needs
Intelligent
Highly Experienced
Strong-willed and versatile
Amicable
Leadership Abilities
Multi-tasking
Calm in Tough/High Volume circumstances
Strong Sense of Urgency
Health codes compliance
Outgoing personality
Patient confidentiality
Training and mentoring
BLS certification
Organizational strengths
Strong communication skills
Patient and customer service
Professional communication
Team collaboration
High-volume environments
Multitasking and prioritization
Problem-solving
Conflict resolution
Maintaining professionalism under pressure
Fast learner and adaptable
Compassionate and personable
Ability to work independently and as part of a team
Experience following policies and procedures
Certification
BLS - Basic Life Support
Timeline
BARTENDER
VIC & ANTHONY’S GOLDEN NUGGET CASINO
08.2022 - CurrentRead More
BARTENDER
DAER DAY CLUB/ NIGHT CLUB AT HARD ROCK CASINO
10.2019 - 03.2020Read More
BARTENDER
VESPER SPORTING CLUB
02.2017 - 10.2019Read More
BARTENDER
NOTO
10.2016 - 01.2023Read More
SEASONAL BARTENDER/ LEAD BOTTLE SERVER
HQ2 DAY CLUB/NIGHT CLUB AT OCEANS RESORT CASINO
04.2016 - 09.2023Read More
BARTENDER
Xfinity Live! NBC Sports Arena
06.2015 - 01.2019Read More
BARTENDER/BAR SUPERVISOR
1925/RUMOR
10.2014 - 10.2016Read More
BARTENDER/ LEAD BARTENDER
Sampan
12.2013 - 01.2016Read More
BARTENDER/ LEAD BARTENDER
Distrito Cantino
03.2012 - 09.2014Read More
CSR/CCL/MORTGAGE LENDER/BANK SUPERVISOR
Cape Bank
03.2011 - 07.2012Read More
Customer Service Representative/CCL/Mortgage Lender
Bartender at Portland Harbor Hotel & Diamonds Edge Restaurant and Marina, Great Diamond IslandBartender at Portland Harbor Hotel & Diamonds Edge Restaurant and Marina, Great Diamond Island