Energetic luxury sales associate/assistant manager ready to transfer skills to a sales leadership and client development position. Always a top performer and very customer focused. Experienced with Salesforce CRM system, comfortable learning new technology.
Overview
18
18
years of professional experience
Work History
Sales Associate
The 8th Drifter
Laguna Beach, CA
04.2023 - Current
Adhered to company initiatives and achieved established goals.
Sold various products by explaining unique features and educating customers on proper application or usage.
Developed trusting relationships with customers by making personal connections.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Worked with fellow sales team members to achieve group targets.
Sales Associate
Simple Laguna
Laguna Beach, CA
03.2021 - 04.2023
Quickly became top sales associate through authentic sales techniques.
Based on prior experience, built and managed multiple customer relationships throughout the country.
Worked with fellow sales team members to achieve group targets.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Developed trusting relationships with customers by making personal connections.
Answered incoming telephone calls to provide store, products and services information.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Drove store revenue by offering customers accessories and related purchases to complete selections.
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Luxury Client Manager
The RealReal
Richmond, VA
12.2018 - 11.2019
Developed long-term rapport with clients to cultivate loyalty.
Focused on achieving highest level of expectations to meet client and company satisfaction.
Provided timely and accurate delivery of client communications.
Exhibited deep knowledge of products, establishing trust and respect.
Lindsay Farino Communications
Self Employed Writer and PR Consultant
Menlo Park, IACA
01.2006 - 05.2016
Maintained quality-focused performance benchmarks and schedules when directing project teams.
Author of client's, Woodside Priory School, 50th anniversary history book, 50 Years of Woodside Priory School.
Founded and directed public relations consultancy to support clients in education, fashion, and non-profit sectors.
Retained by Woodside Priory School to be co-editor of quarterly magazine and to optimize media relations and marketing campaigns.
Instrumental in orchestration and digital marketing for annual charity even for more than 250 attendees.
Education
Bachelor of Arts - Political Science And Government
University of Virginia
Charlottesville, VA
05.1983
Skills
Communications Leadership
Team Management
People Skills
Computer Skills
Relationship Building
Organizational Skills
Building Customer Relationships and Loyalty
Building Customer Loyalty
Exceeding Customer Expectations
Additional Information
Involved in my community, worked this summer as an usher at Laguna Beach's Pageant of the Masters.
Timeline
Sales Associate
The 8th Drifter
04.2023 - Current
Sales Associate
Simple Laguna
03.2021 - 04.2023
Luxury Client Manager
The RealReal
12.2018 - 11.2019
Lindsay Farino Communications
Self Employed Writer and PR Consultant
01.2006 - 05.2016
Bachelor of Arts - Political Science And Government