Lindsay Farr
Houston,Texas
Summary
Results-driven and experienced professional with proven success delivering administrative support and highest quality customer service in fast-paced environments. Proficient in corporate correspondence, meeting arrangement, reporting, and office management. Adept at achieving operational excellence that requires creativity, efficiency, and meticulous organizational skills, and the ability to simultaneously manage multiple tasks. Recognized for positive attitude and commitment to service excellence with experience in coordinating effectively with clients and staff members.
Overview
16
16
years of professional experience
Work History
Sales Representative
My Best Plan
01.2014 - 10.2015
- Supported strategic planning by maintaining database of all current/historical electricity plans and energy consumption
- Built and maintained collaborative relation with clients to identify best electric provide with best price to meet their energy needs
- Enabled the clients to negotiate and secure mutually favorable contractual terms by predicting monthly energy cost using historical energy consumption data
- Negotiated and signed the customer up with the new electricity provider, ensuring cancellation of old contract
- Maximized customer satisfaction by resolving electricity service issues, including coordinating with their electric provider to sort out the problem.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
Senior Analyst
Galway Group
01.2009 - 01.2014
- Researched and developed an effective model for “World Gas Balance” to monitor and predict global gas patterns
- Led cross-functional team of analysts and managed the final approval of material sending out to clients/staff
- Created natural gas flow patterns throughout North America
- Improved real-time access to the relevant data by maintaining information and database on Shale Gas, showing production, rig counts, decline, and pipelines built to accommodate new Shale Gas sources
- Saved time and cost by designing and rolling out a shipping model to determine shipping costs from various ports of export to import ports using different global pricing variables
- Met clients’ expectations by identifying their requirements and assigning projects to the appropriate analyst.
- Cultivated relationships with industry leaders and within company to share tips and information.
- Queried databases for information needed for report processing.
- Enhanced interfaces to promote better functionality for users.
- Optimized data access and storage to improve performance of analytics systems.
- Identified patterns and trends in large data sets and provided actionable insights.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Created data models to support decision-making processes.
- Utilized data visualization techniques to present and explain complex data sets.
- Developed data mining algorithms to identify and classify patterns in data.
Receptionist/Assistant
Galway Group
01.2008 - 01.2009
- Streamlined end-to-end operations by identifying areas of improvement and implementing best practices
- Displayed excellent customer service skills while addressing calls and directing to the relevant person
- Managed wide-range of functions, including invoicing, presentations development, and travel arrangements
- Completed small administrative projects/requests from the senior partners and directors
- Confirmed appointments, communicated with clients, and updated client records.
- Organized electronic and hard copy filing systems for easy retrieval of documents and information.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Responded to inquiries from callers seeking information.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Organized, maintained and updated information in computer databases.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Helped office staff prepare reports and presentations for internal or client-related use.
Stay-at-home Parent
Self-employed
01.2014 - 01.2022
- Responded to crises and emergency situations to provide immediate assistance to persons in need.
- Promoted learning and social development through structured and unstructured playtime.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Built constructive and open relationships with families with forthright yet friendly communication.
- Designed monthly activity schedules to balance play, rest and learning time.
- Read stories, sang songs and facilitated creative play.
- Implemented daily routines and activities to stimulate and engage children.
- Encouraged children's emotional and social development.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Developed lessons and activities to promote children's physical and emotional development.
- Created and implemented activities to promote language development.
- Managed schedules for two children under the age of 10, organizing competing appointments and activities
- Moderated a parenting group for children born in August 2016 and December 2018 on Facebook that currently features 100+ members; maintained a fair environment and collected resources and tools to encourage early developmental skills
- Facilitated outreach activities to build community awareness.
Medical Assistant
Younes And Duchicela
01.2022 - 09.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Measured patient pulse oximetry.
- Collected pertinent data and calculations to aid physician in interpreting results.
Education
Bachelor of Science - Biology
University of Texas
2010
Skills
- Office Administration
- Database Management
- Process Improvement
- Team Building & Leadership
- Key Attention to Detail
- Quality Client Service
- Interpersonal Communication Skills
- Complex Problem-Solving
- LNG Industry Knowledge
- North American Natural Gas Pipelines Knowledge
- Contract Negotiations
Timeline
Medical Assistant
Younes And Duchicela
01.2022 - 09.2023
Sales Representative
My Best Plan
01.2014 - 10.2015
Stay-at-home Parent
Self-employed
01.2014 - 01.2022
Senior Analyst
Galway Group
01.2009 - 01.2014
Receptionist/Assistant
Galway Group
01.2008 - 01.2009
Bachelor of Science - Biology
University of Texas
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