Lindsay Ferrell
Hillsborough,NC
Summary
Dynamic professional with a clean driving record and strong time management skills, previously at Delivery Drivers. Proven track record in enhancing customer service and operational efficiency. Adept at mentoring teams and implementing strategic solutions that drive satisfaction and improve delivery times. Committed to fostering positive relationships and achieving organizational goals.
Overview
8
8
years of professional experience
Work History
Driver
Delivery Drivers
05.2025 - Current
- Ensured timely deliveries by navigating diverse routes and managing schedules effectively.
- Maintained vehicle safety and cleanliness through regular inspections and preventive maintenance checks.
- Collaborated with dispatch teams to optimize delivery paths, enhancing operational efficiency.
- Mentored junior drivers on best practices for safe driving and customer service standards.
- Resolved customer inquiries promptly, fostering positive relationships and enhancing service satisfaction.
- Trained new drivers in company protocols, contributing to a cohesive team environment.
- Implemented route adjustments based on real-time traffic conditions, improving delivery times.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
Sales Associate Specialist
Belk Beauty Lead
06.2024 - 05.2025
- Led training initiatives for new sales associates, enhancing product knowledge and customer engagement.
- Developed and implemented strategic sales plans to increase market share and drive revenue growth.
- Analyzed customer feedback to identify trends, improving service offerings and client satisfaction rates.
- Collaborated with marketing teams to create targeted promotions, boosting awareness of new products.
- Mentored junior associates in sales techniques, fostering a collaborative team environment and improving performance.
- Streamlined inventory management processes, ensuring optimal stock levels and reducing excess inventory costs.
Sales Associate
Market Source
03.2022 - 06.2024
- Collaborated with team members to meet sales targets and improve overall performance.
- Resolved customer inquiries and concerns promptly, enhancing brand loyalty.
- Conducted market research to identify trends and improve service offerings.
- Trained new sales associates on company policies and effective sales techniques.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Associate
Cricket Wireless
01.2019 - 01.2022
- Educated customers on product features and benefits to enhance user experience.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Processed customer transactions efficiently using point-of-sale systems.
- Developed strong customer relationships to drive repeat business and satisfaction.
Sales
T Mobile Sales
09.2017 - 03.2018
- Supported sales team efforts by creating persuasive sales collateral that clearly communicated product benefits.
- Boosted sales revenue by implementing effective outbound sales strategies and tactics.
Education
High School Diploma -
Northern HIgh School
Durham NC 06-2016
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
Timeline
Driver
Delivery Drivers
05.2025 - Current
Sales Associate Specialist
Belk Beauty Lead
06.2024 - 05.2025
Sales Associate
Market Source
03.2022 - 06.2024
Sales Associate
Cricket Wireless
01.2019 - 01.2022
Sales
T Mobile Sales
09.2017 - 03.2018
High School Diploma -
Northern HIgh School