Strategic operator and AI-enabled business leader with 20+ years of experience building and scaling organizations across operations, talent, and product. Proven track record of driving profitability, increasing margins from 25% to 45%, and leading end-to-end transformation initiatives that align people, process, and technology. Hands-on in developing AI-powered solutions, shaping go-to-market strategy, and executing at both the executive and operational levels. Known for creating high-performing, low-turnover teams and bringing structure, clarity, and momentum to fast-moving, growth-focused environments.
Certifications
Operational Leadership & Financial Performance
• Own full P&L and project-level profitability, driving revenue growth from $5M to $8.5M while increasing profit margins from 25% to 45%
• Oversee solution delivery, marketing, finance, and aspects of sales across a distributed team of employees and subcontractors
• Establish operational processes and performance metrics to improve efficiency, accountability, and scalability
• Lead daily and executive-level operating cadence to ensure alignment, speed, and execution clarity
Organizational Leadership & Culture
• Lead and develop cross-functional leadership across delivery, recruiting, and operations
• Partner with CEO on hiring, performance management, and organizational design, maintaining high retention (5+ year average tenure)
• Designed and implemented career development and training pathways to support employee growth
• Built and sustained a high-performing, values-driven culture centered on collaboration, creativity, and accountability
AI Product Development & Innovation
• Co-developed Level42, an AI-powered platform that transforms requirements gathering from months into hours
• Created M&AI, an AI-driven deal analysis tool for private equity firms
• Define product workflows, engineer prompts, test outputs, and collaborate with developers on UI/UX and application design
• Leverage AI tools including OpenAI, Gemini, Perplexity, Replit, and Google AI Studio to build and scale solutions
Go-To-Market, Sales & Investor Engagement
• Deliver multiple product demonstrations weekly, translating complex AI capabilities into clear business value
• Collaborate on pricing strategy, product packaging, and go-to-market positioning
• Support investor discussions and contribute to company growth strategy and external positioning
Systems, Process & Vendor Optimization
• Designed and implemented ATS-driven hiring processes (iCIMS) for internal operations and client engagements
• Continuously optimize workflows to reduce manual effort and improve scalability
• Lead vendor selection, contract negotiation, and partner management to optimize cost and performance
Strategic Talent Improvement
• Reduced time-to-fill for critical roles by 30% by redesigning recruiting workflows and implementing a structured, metrics-driven hiring model
• Increased overall profitability by 15% through strategic resource planning, margin optimization, and alignment of hiring with business demand
• Architected and implemented end-to-end recruiting infrastructure, including ATS (iCIMS), KPI frameworks, and scalable hiring processes
• Partnered with executive leadership to align workforce strategy with business goals, enabling more predictable delivery and growth
• Built and maintained high-quality talent pipelines across technical and executive (C-suite) roles, strengthening organizational capability and succession readiness