LINDSAY GOWAN

• Providing health/personal Care to clients in their homes which includes personal care/hygiene, cooking meals and transportation to appointments and errands. Assisted in calling applicants during recruitment process.
• Provided compassionate care to clients, enhancing quality of life through personalized support.
• Assisted with daily living activities, ensuring comfort and safety for individuals in home settings.
• Monitored client health conditions, reporting changes to healthcare professionals promptly.

.Providing health/personal Care to clients in their homes which included personal care/hygiene, cooking meals and transportation to appointments and errands. In the office setting primary responsibilities included staffing open shifts that were open and screening the best caregivers to fill shifts.

Supervised medication administration for residents. Oversaw meal provision and daily grooming services for residents. Managed resident mobility assistance to promote independence.

• Oversaw daily operations, ensuring compliance with safety regulations and quality standards.
• Trained and mentored staff, fostering a collaborative team environment and enhancing performance.
• Implemented process improvements that streamlined workflows and increased operational efficiency.

Assisted pharmacist in processing prescriptions. Communicated effectively with various insurance companies to facilitate claim approvals. Completed additional tasks as assigned to support pharmacy operations.

• Processed prescription orders accurately and efficiently, ensuring timely service for customers.
• Assisted pharmacists in medication preparation, maintaining compliance with safety and quality standards.
• Trained new pharmacy technicians on operational procedures and customer service protocols.

Supported pharmacy operations by managing prescription filling processes. Led communication with insurance providers to optimize claims resolution. Oversaw additional responsibilities to enhance pharmacy efficiency.

• Compounded medications accurately following pharmacy protocols and state regulations.
• Managed inventory levels to ensure availability of essential pharmaceuticals.
• Assisted pharmacists in providing patient consultations regarding medication usage and side effects.

Oversaw the scanning process for customer grocery orders while enhancing service efficiency. Supervised the self-checkout area, fostering a supportive environment for customers requiring assistance.

• Processed customer transactions efficiently using point-of-sale systems.
• Maintained accurate cash drawer balances throughout shifts.
• Assisted customers with product inquiries and store navigation.

• Managed front-of-house operations, ensuring seamless guest experiences and optimal table turnover.
• Trained and supervised hosting staff, fostering teamwork and enhancing service quality.
• Developed seating arrangements to maximize efficiency during peak hours, improving overall workflow.
• Collaborated with kitchen and waitstaff to coordinate orders and maintain service standards.