Lindsay Hummel
Muscatine,IA
Summary
Personable Entry-Level Receptionist committed to delivering exceptional customer service. Skilled in managing inquiries and providing accurate information while multitasking in fast-paced environments. Strong communication and organizational abilities foster positive first impressions for clients and visitors.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Receptionist/Night Auditor
Best Western
07.2024 - 09.2026
- Managed customer service, front office operations, cash handling, making reservations, resolving guest issues, independent problem-solving, night audit procedures, maintaining attention to detail, multitasking, and utilizing strong communication skills.
- Managed front desk operations, ensuring efficient check-in and check-out processes for guests.
- Coordinated communication between departments to enhance guest satisfaction and streamline service delivery.
- Assisted in training new staff on customer service protocols and operational procedures.
Cashier/Cook
Kum & Go
04.2022 - 07.2024
- Handled customer service, cleaning, food preparation, inventory management, and kitchen operations during opening and Performed kitchen closing tasks to maintain cleanliness and order.
- Processed customer transactions accurately and efficiently, ensuring positive experiences.
- Prepared and cooked food items according to company recipes and safety standards.
- Maintained cleanliness of workstations and dining areas, adhering to health regulations.
Online Grocery Shopper
Wal-Mart
01.2021 - 12.2021
- Responsibilities include customer service, cleaning, and gathering items for customers’ orders in a timely manner.
- Coordinated grocery retrieval to ensure timely fulfillment of customer orders.
- Streamlined shopping processes, enhancing overall efficiency in item selection and checkout.
- Mentored new team members on best practices for product sourcing and customer service.
Cashier
Fareway
11.2019 - 11.2020
- Responsibilities include customer service, Executed cleaning duties to ensure a tidy environment, Performed inventory management to maintain product availability, and Operated cash register during customer transactionsing.
- Processed customer transactions efficiently at checkout.
- Managed cash register operations, ensuring accurate cash handling and balancing.
- Assisted customers with inquiries, providing excellent service to enhance satisfaction.
Education
Diploma - Administrative Office Professional
Muscatine Community College
Muscatine, IA01-2026
Skills
- Night audit procedures
- Guest management system
- POS operation skills
- Organizational skills
- Time management
- Telephone skills
Accomplishments
Dean's List Spring of 2026
Certification
Administrative Office Professional Certificate
Timeline
Receptionist/Night Auditor
Best Western
07.2024 - 09.2026
Cashier/Cook
Kum & Go
04.2022 - 07.2024
Online Grocery Shopper
Wal-Mart
01.2021 - 12.2021
Cashier
Fareway
11.2019 - 11.2020
Diploma - Administrative Office Professional
Muscatine Community College