Lindsay Joyner
Winston-Salem,NC
Summary
I am looking to begin an entry-level position within your organization. I am outgoing and responsible with a passion for providing exceptional customer service.
Overview
8
8
years of professional experience
Work History
Server
Buffalo Wild Wings
Winston-Salem, Nc
01.2025 - Current
- Communicated orders and modifications with kitchen and bar staff.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Assisted in training new servers.
- Suggested sauces, entrees, and drink pairings to guests.
- Checked tables and resolved guest concerns with courtesy.
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions, and recommended specials to increase profits.
Shift manager
Nothing Bundt Cake
Winston-Salem, NC
07.2022 - Current
- Frost and decorate cakes per company guidelines
- Assembled orders quickly and efficiently
- Professionally handled cash and credit transactions
- Consistently offered high level and friendly service to all customers
- Provide direction and feedback to workers during shifts.
- Manage time-off requests and handle last-minute absences.
- Train and coach new employees.
- Inspect equipment and communicate the need for repairs or replacements to management.
- Check cash drawers and prepare bank deposits.
- Ensure health and safety standards are followed.
- Address customer and employee complaints.
- Resolve conflicts between workers.
- Foster and maintain a positive work environment.
Package Handler
FedEx
Kernersville, NC
12.2021 - Current
- Work with a team to assemble, seal, and load packages into correct trucks.
- Read and comprehend labels to ensure proper processing.
- Follow safety rules at all times.
- Lift parcels that weigh up to 75 lbs.
- Use scanners to track parcel information, such as receipt or condition.
- Sort items according to the destination.
- Ability to work with hand tools and loading equipment.
- Work efficiently to meet client and company expectations.
Team Member
Aramark
Winston-Salem, NC
03.2021 - 12.2021
- Assembled food orders quickly and efficiently while maintaining correct portion sizes
- Professionally handled cash and credit transactions
- Consistently offered high level and friendly service to all customers.
Team Member
Texas Roadhouse
Apollo Beach, FL
06.2020 - 03.2021
- Professionally handled cash and credit transactions
- Cleaned counters, food preparation areas and equipment with sanitizing spray to reduce risk of cross-contamination.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Consistently offered high level and friendly service to all customers
Team Member
Panera Bread
Wake Forest, NC
03.2019 - 03.2020
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Cleaned counters, food preparation areas and equipment with sanitizing spray to reduce risk of cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Trained and assisted new kitchen staff members.
- Checked completed orders for accuracy and bagged meals for easy carrying.
Education
Hillsborough Virtual School -
Hillsborough Virtual School
Tampa, FLSkills
- Exceptional Customer Service Skills
- Experience with Point of Sale (POS) devices and software
- Proper packaging and bagging of products
- Food preparation and safety
- Proper food preparation and portioning
- Team player
- Goal-oriented
Timeline
Server
Buffalo Wild Wings
01.2025 - Current
Shift manager
Nothing Bundt Cake
07.2022 - Current
Package Handler
FedEx
12.2021 - Current
Team Member
Aramark
03.2021 - 12.2021
Team Member
Texas Roadhouse
06.2020 - 03.2021
Team Member
Panera Bread
03.2019 - 03.2020
Hillsborough Virtual School -
Hillsborough Virtual School