Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lindsay Lopez

Bakersfield,CA

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

8
8
years of professional experience

Work History

Receptionist Vehicle Department

Bakersfield Hyundai
08.2023 - 09.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Answered central telephone system and directed calls accordingly.

Brand Associate

Old Navy
04.2022 - 06.2022
  • Processed cashier transactions quickly and accurately, driving brand loyalty programs.
  • Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.

Guest Service Representative

Motel 6
10.2019 - 06.2020
  • Resolved guest complaints and discrepancies in prompt and courteous manner.
  • Welcomed guests on arrival, displaying professional and friendly approach.
  • Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Took reservations over phone and through email, recording guest information in computer system and verifying details.
  • Answered hotel phones with professionalism and directed calls appropriately.
  • Maintained neat and orderly front desk and lobby area to uphold hotel standards.

Pharmacy Technician Trainee

Zoha's Pharmacy
01.2018 - 03.2018
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Reviewed and verified customer information and insurance provider information.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Collected co-payments or full payments from customers.

Cashier

99 Cents Stores Only
02.2016 - 05.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.

Education

Associate of Science - Pharmacy Technician

UEI Bakersfield
Bakersfield, CA
04.2018

High School Diploma -

West High School
Bakersfield, CA
05.2015

Skills

  • File Management
  • Bookkeeping
  • Office Management
  • Clerical Support
  • Technical Support
  • Scheduling
  • Information Protection
  • Multi-Line Telephone Systems
  • Professional Demeanor
  • Telephone Skills
  • Tech-Savvy

Languages

Spanish
Limited Working

Timeline

Receptionist Vehicle Department

Bakersfield Hyundai
08.2023 - 09.2023

Brand Associate

Old Navy
04.2022 - 06.2022

Guest Service Representative

Motel 6
10.2019 - 06.2020

Pharmacy Technician Trainee

Zoha's Pharmacy
01.2018 - 03.2018

Cashier

99 Cents Stores Only
02.2016 - 05.2016

Associate of Science - Pharmacy Technician

UEI Bakersfield

High School Diploma -

West High School

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Lindsay Lopez