Dynamic professional with a proven track record at National University, enhancing student success and financial stability. Excelled in applying critical thinking and Microsoft Office skills to develop individualized support strategies, significantly improving graduation paths. Expert in fostering academic achievement and financial literacy, demonstrating exceptional customer service and adaptability.
• Lead the 18-month remote visits with mothers and young children during COVID-19 pandemic
• Assisted with the 6-month home visits and the prenatal laboratory visits by preparing tasks, recording activities, and taking detailed notes (prior to the COVID-19 pandemic)
• Trained in best practices for handling bio-specimens and bio-hazardous materials
• Provided additional assistance to the study by scheduling visits, transcribing interviews, performing data entry, and coding transcriptions of a mother-infant task for maternal engaging behaviors
• Additionally assisted with the Neonatal and Pediatric Sleep Study by taking detailed notes during 4-year child cognitive assessments.
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