Lindsay Louis
Randolph,MASSACHUSETTS
Summary
Compassionate PCA with experience at Brigham's & Women's Hospital, skilled in personal hygiene assistance and emotional support. Demonstrated ability to enhance patient comfort and safety, while effectively monitoring vital signs. Proven track record of promoting independence and wellbeing, ensuring a clean environment, and delivering attentive care to diverse patient needs.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
9
9
years of professional experience
Work History
PCA
Brigham's & Women's Hospital
04.2023 - 12.2024
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
Cashier/Retail Pharmacy Technician
Walgreen's Pharmacy
08.2019 - 09.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier Assistant
Hannaford Supermarket
01.2016 - 09.2017
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
West Roxbury Academy
Boston, MA06-2014
Skills
- Personal hygiene assistance
- Behavioral management
- Emotional support
- Dementia care
- Vital signs monitoring
- CPR certification
Languages
English
Full Professional
Haitian Creole
Native or Bilingual
Timeline
PCA
Brigham's & Women's Hospital
04.2023 - 12.2024
Cashier/Retail Pharmacy Technician
Walgreen's Pharmacy
08.2019 - 09.2020
Cashier Assistant
Hannaford Supermarket
01.2016 - 09.2017
High School Diploma -
West Roxbury Academy
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