Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lindsay Louis

Randolph,MASSACHUSETTS

Summary

Compassionate PCA with experience at Brigham's & Women's Hospital, skilled in personal hygiene assistance and emotional support. Demonstrated ability to enhance patient comfort and safety, while effectively monitoring vital signs. Proven track record of promoting independence and wellbeing, ensuring a clean environment, and delivering attentive care to diverse patient needs.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

9
9
years of professional experience

Work History

PCA

Brigham's & Women's Hospital
04.2023 - 12.2024
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Answered patient assistance calls, assessed needs, and offered qualified support.

Cashier/Retail Pharmacy Technician

Walgreen's Pharmacy
08.2019 - 09.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.

Cashier Assistant

Hannaford Supermarket
01.2016 - 09.2017
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

High School Diploma -

West Roxbury Academy
Boston, MA
06-2014

Skills

  • Personal hygiene assistance
  • Behavioral management
  • Emotional support
  • Dementia care
  • Vital signs monitoring
  • CPR certification

Languages

English
Full Professional
Haitian Creole
Native or Bilingual

Timeline

PCA

Brigham's & Women's Hospital
04.2023 - 12.2024

Cashier/Retail Pharmacy Technician

Walgreen's Pharmacy
08.2019 - 09.2020

Cashier Assistant

Hannaford Supermarket
01.2016 - 09.2017

High School Diploma -

West Roxbury Academy
Lindsay Louis