Lindsay Mainella
Duluth,MN
Summary
Professional in parts management with strong track record in inventory control, supplier relationship management, and process optimization. Adept at fostering team collaboration and ensuring efficient operations. Known for flexibility and reliability in addressing evolving needs. Skilled in logistics, procurement, and customer service, consistently delivering impactful results.
Overview
16
16
years of professional experience
Work History
Parts Manager
AC Nelsen RV
Duluth, MN
03.2025 - 08.2025
- Managed inventory levels to ensure optimal stock availability for customer needs.
- Assisted customers in identifying and ordering necessary parts for RV maintenance and repairs.
- Coordinated with suppliers to source high-quality parts, fostering strong relationships for timely deliveries.
- Maintained accurate records of parts transactions using inventory management software.
- Trained new team members on parts identification and customer service best practices.
- Implemented efficient processes for receiving, storing, and distributing parts throughout the facility.
National Parts Assistant
Camping World
Duluth, MN
10.2023 - 01.2025
- Assisted customers with parts inquiries and product selection.
- Provided technical support for customers regarding part compatibility.
- Trained new staff on parts inventory management procedures.
- Resolved customer issues promptly, enhancing overall satisfaction levels.
- Reduced instances of incorrect part orders by cross-referencing part numbers against manufacturer catalogs before finalizing transactions.
- Stayed current on industry trends and new products to provide informed recommendations to customers seeking replacement parts or upgrades.
- Streamlined parts ordering process for faster service and improved customer satisfaction.
- Expedited time-sensitive orders through efficient packaging, shipping coordination, and clear communication with delivery drivers or services involved in transportation process.
Parts Manager
Camping World
Duluth, MN
07.2018 - 10.2023
- Monitored industry trends to recommend improvements in parts selection and availability.
- Provided support in resolving customer inquiries and issues related to parts orders promptly.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
- Monitored and evaluated supplier performance to maintain quality of parts.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Streamlined the ordering process for faster and more accurate deliveries, resulting in higher customer satisfaction.
- Provided timely, insightful and accurate reports to upper management.
- Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
Cashier
Little Store
Esko, MN
03.2017 - 07.2018
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experiences.
- Trained new cashiers on checkout procedures and effective customer interaction techniques.
- Managed inventory levels at point-of-sale, facilitating restocking and reducing product shortages.
Salesperson
Customer Link
Duluth, MN
01.2012 - 06.2014
- Developed strong customer relationships, enhancing loyalty and repeat business.
- Executed sales strategies to achieve quarterly revenue targets consistently.
- Mentored junior staff on effective sales techniques and customer engagement.
- Analyzed market trends to identify new opportunities for product positioning.
- Worked to build relationships with customers and built potential for additional sales.
Assistant Manager
Dairy Queen
Cloquet, MN
04.2009 - 08.2011
- Managed daily operations, ensuring efficient workflow and high-quality service delivery.
- Trained and mentored staff to enhance performance and customer satisfaction.
- Developed staff schedules, optimizing labor resources to meet business demands.
- Implemented inventory management processes, reducing waste and improving cost efficiency.
Education
High School Diploma -
Lincoln High School
Esko, MNSkills
- Customer service
- Invoice processing
- Inventory management
- Ordering parts
- Improving customer satisfaction
- Stock management
- Inventory restocking
- Staff training
Timeline
Parts Manager
AC Nelsen RV
03.2025 - 08.2025
National Parts Assistant
Camping World
10.2023 - 01.2025
Parts Manager
Camping World
07.2018 - 10.2023
Cashier
Little Store
03.2017 - 07.2018
Salesperson
Customer Link
01.2012 - 06.2014
Assistant Manager
Dairy Queen
04.2009 - 08.2011
High School Diploma -
Lincoln High School