Lindsay Merz
Redmond,United States
Summary
Talented professional proven successful in leading administrative team members in high-volume settings. Knowledgeable about regulations, managing files, and producing professional correspondence for diverse needs. Articulate communicator with strong attention to detail and superior work ethic.
Overview
3
3
years of professional experience
Work History
Francia Russell Center Operations Coordinator
Pacific Northwest Ballet School
Bellevue, WA
07.2023 - Current
- Monitored inventory levels and ordered additional supplies as needed.
- Maintained calendars of upcoming events, meetings and deadlines.
- Managed day-to-day operations of the department including scheduling tasks.
- Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
- Guided employees in handling difficult or complex problems.
Administrative Assistant
Pacific Northwest Ballet School
Bellevue, WA
12.2021 - 07.2023
- Handled confidential documents in an organized fashion according to established protocol.
- Managed database systems containing customer contact information.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Facilitated communication between different departments within the organization.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Proofread content for typo-free emails and documentation.
Education
Ph.D. - History
Liberty University
Lynchburg, VA08-2025
Master of Arts - Public History
Southern New Hampshire University
Manchester05-2020
Bachelor of Arts - History
The University of Memphis
Memphis, TN05-2017
Skills
- Administrative Leadership
- Recordkeeping
- Financial Management
- Project Management
- Information Collection
- Database Management
- Document Management
- Work Planning and Prioritization
- Customer Service
- Event Coordination
- Schedule Coordination
- Operations Management
- Microsoft 365
- Presenting Ideas and Plans
- Discretion and Confidentiality
Accomplishments
- 2017: Inducted into Phi Alpha Theta (National History Honors Society)
- 2020: Inducted into Sigma Alpha Pi (National Society of Leadership and Success)
Timeline
Francia Russell Center Operations Coordinator
Pacific Northwest Ballet School
07.2023 - Current
Administrative Assistant
Pacific Northwest Ballet School
12.2021 - 07.2023
Ph.D. - History
Liberty University
Master of Arts - Public History
Southern New Hampshire University
Bachelor of Arts - History
The University of Memphis