Lindsay Morford
Fort Collins,CO
Summary
Experienced General Manager with a proven track record at driving significant business growth and profitability through strategic operations and effective team leadership. Adept at enhancing customer satisfaction and team performance while fostering a positive workplace culture.
Overview
6
6
years of professional experience
1
1
Certification
Work History
General Manager/Certified Training Manager
Qdoba Mexican Grill
Fort Collins, CO
07.2019 - 12.2025
- Managed all aspects of daily business operations, including budgeting, forecasting, staffing, scheduling, inventory control, customer service, and sales.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Implemented strategies to increase sales and profitability for organizational growth.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Ensured compliance with local health department regulations regarding food safety standards.
Skills
- Operational efficiency
- Team leadership
- Inventory control
- Staff training/development
- P&L management
- Budgeting and cost control
- Budget forecasts
- Matrix management
- Labor cost controls
Certification
- ServeSafe Certification Expires 04/2027
Accomplishments
- Multiple sales records beaten by previous years.
- Many "outstanding guest service" awards.
- Overall satisfaction (osat) awards for best in company.
- Top position in the company on quarterly scorecards.
Timeline
General Manager/Certified Training Manager
Qdoba Mexican Grill
07.2019 - 12.2025