LINDSAY MYERS
Coventry
Summary
Medical Receptionist
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Experienced in customer service and patient scheduling, with a strong focus on enhancing client satisfaction through effective communication and support. Demonstrated ability to manage appointment flow, reducing wait times while maintaining compliance with privacy regulations. Skilled in organizing merchandise displays to optimize product visibility and ensuring accurate transaction processing at the point of sale. Trained new staff on office protocols, contributing to improved team efficiency and service delivery.
Overview
14
14
years of professional experience
Work History
Sales Associate
T. J.Maxx Companies
North Kingstown
09.2024 - Current
- Assisted customers by providing product information and support, enhancing their shopping experience and satisfaction.
- Stocked shelves and organized merchandise displays, ensuring optimal product visibility and accessibility for customers.
- Processed transactions accurately and efficiently at the point of sale, contributing to a smooth checkout experience.
Medical Receptionist
Atmed Treatment Center
East Greenwich
11.2020 - Current
- Manages patient scheduling, optimizing appointment flow and reducing wait times.
- Facilitates communication between medical staff and patients, enhancing service delivery.
- Maintains accurate electronic health records, ensuring compliance with privacy regulations.
- Trained new reception staff on office protocols and software systems, improving team efficiency.
Dietary Aide
West View Nursing & Rehabilitation Center
West Warwick
05.2015 - 11.2020
- Assisted in the preparation and serving of meals, ensuring compliance with dietary restrictions for residents.
- Maintained cleanliness and organization of dining areas, contributing to a safe and pleasant environment for residents.
- Supported nutritional needs by accurately documenting food intake and reporting changes in residents' appetites.
Unit Secretary
West View Nursing & Rehabilitation Center
West Warwick
07.2019 - 09.2020
- Answering phones
- Making copies of medical records
- Facilitator of helping with admissions
- Scanning medical records into the computers Facing
- Faxing over patient information to doctors
- Assisted filling out new admission paperwork
PASS Worker
Perspectives Corporation
North Kingstown
03.2012 - 06.2016
- Facilitated effective communication between clients and service providers, enhancing client satisfaction and service delivery quality.
- Developed and implemented individualized support plans, improving client engagement and promoting independence in daily activities.
- Conducted regular assessments of client needs and progress, ensuring timely adjustments to support strategies for optimal outcomes.
Education
Bachelor's - Social Work
Rhode Island College
Providence, RIAssociates Degree - General Studies
Community College of Rhode Island
Skills
- Excellent communication
- Strong time management
- Ability to multitask
- Ability to adapt
- Adaptability
- Teamwork
- Responsible
- Customer service
- Patient scheduling
- Electronic health records
- Compliance regulations
References
References available upon request
Timeline
Sales Associate
T. J.Maxx Companies
09.2024 - Current
Medical Receptionist
Atmed Treatment Center
11.2020 - Current
Unit Secretary
West View Nursing & Rehabilitation Center
07.2019 - 09.2020
Dietary Aide
West View Nursing & Rehabilitation Center
05.2015 - 11.2020
PASS Worker
Perspectives Corporation
03.2012 - 06.2016
Bachelor's - Social Work
Rhode Island College
Associates Degree - General Studies
Community College of Rhode Island