Lindsay Nelson
Buckeye,AZ
Summary
Organized and punctual candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Baker
Sugar N Spice
01.2020 - Current
- Resolved customer concerns with positive approach and constructive strategies.
- Filled out inventory and production sheets and informed head baker of stock levels.
- Established merchandising, sales and profit objectives to drive business success.
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
- Managed inventory, labor, expenses and other operational processes.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Bakery Associate
Sam's Club
02.2022 - 07.2022
- Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Offered immediate assistance and menu advice to guests, documented orders and conveyed special requests to baker and assistants.
Coffee Barista
Sugar N Spice
09.2019 - 01.2020
- Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
- Handled OLTP systems, payment processing, cash change and issuing of receipt.
- Controlled line and crowd with quick, efficient service.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Associate of Arts - Communications
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ05.2025
Skills
- Active Learning
- Adaptive and Creative
- Cleanliness and Sanitation
- Professional Telephone Manner
- Cash Control
- Excellent Math Skills
- Logistics and Supply Chain
- Team Cooperation
- Company Quality Standards
- Time Accounting
- Collaborative Relationships
Timeline
Bakery Associate
Sam's Club
02.2022 - 07.2022
Baker
Sugar N Spice
01.2020 - Current
Coffee Barista
Sugar N Spice
09.2019 - 01.2020
Associate of Arts - Communications
Maricopa Community Colleges - Estrella Mountain Community College
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