Quickbooks
Lindsay Nicholls
Ogden,UT
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
21
21
years of professional experience
1
1
Language
Work History
Office Manager
Blue Pine Custom Lighting LLC
06.2017 - 04.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Managed office operations while scheduling appointments for department managers.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Coordinated special projects and managed schedules.
- Reported to senior management on organizational performance and progress toward goals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Administrative Assistant Manager
John W. Hansen & Associates Real Estate
08.2003 - 06.2015
- Ensured timely completion of projects by effectively managing deadlines and delegating tasks appropriately.
- Assisted in the hiring process, reviewing resumes, scheduling interviews, and onboarding new employees efficiently.
- Optimized workflow efficiency by organizing and maintaining an up-to-date filing system for easy access to critical documents.
- Managed executive calendars to strategically coordinate meetings and appointments.
- Opened, sorted and distributed incoming messages and correspondence to 20+ person team.
- Answered multiple console telephone system to direct calls to appropriate personnel.
- Monitored office supplies to order and replenish stock when necessary.
- Provided exceptional support to senior management, handling sensitive information with discretion while maintaining confidentiality at all times.
- Boosted overall customer satisfaction with prompt resolution of inquiries and concerns, reflecting positively on the company's reputation.
- Assisted in the preparation of presentations and reports for senior management, demonstrating attention to detail and accuracy when handling critical data.
- Served as a reliable point of contact for employees, addressing questions or concerns related to benefits, payroll, or company policies promptly.
- Managed multiple calendars of executive staff, ensuring appointments and deadlines were met without conflicts or missed opportunities.
- Performed accounting activities by preparing expense reports, purchase orders and invoices.
- Organized and updated databases, records and other information resources.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
Education
High School Diploma -
Weber High School
Ogden, UT06.2003
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Data Entry
- Customer Relations
- Billing
- Scheduling and calendar management
- Operations Management
- Financial Accounting
- Business Administration
- Project Management
Certification
- CM - Certified Manager Certification
- CPM - Certified Professional Manager
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 10-20 in the development of new product solutions.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Part TimeWork Location
RemoteHybridImportant To Me
Company CultureWork-life balancePaid sick leavePaid time off4-day work weekFlexible work hoursWork from home optionQuote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Software
Microsoft Office
Timeline
Office Manager
Blue Pine Custom Lighting LLC
06.2017 - 04.2024
Administrative Assistant Manager
John W. Hansen & Associates Real Estate
08.2003 - 06.2015
High School Diploma -
Weber High School
Similar Profiles
Kylan KelleyKylan Kelley
Lighting Consultant at Halo Custom Lighting/Streamline Energy SolutionsLighting Consultant at Halo Custom Lighting/Streamline Energy Solutions
Jordan JewettJordan Jewett
Lighting Sales Manager at Raesz Custom Floors & LightingLighting Sales Manager at Raesz Custom Floors & Lighting
Lucero GalvanLucero Galvan
Customer Service Representative/Shipping Coordinator at Solara Custom Doors & LightingCustomer Service Representative/Shipping Coordinator at Solara Custom Doors & Lighting
Tyson DandoyTyson Dandoy
Licensed Tattoo Artist at Self-employeedLicensed Tattoo Artist at Self-employeed
Calvin ClarkCalvin Clark
Student Success Coordinator at AmeriCorps ProgramStudent Success Coordinator at AmeriCorps Program