Lindsay Olsen
Wegmans
Manassas,VA
13
years of professional experience
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Work History
Bakery Team Leader
2 Years 8 Months- Team Leader for a $100,000/week desserts section of the Bakery Department.
- Directly responsible for 20 employees and assisted the Bakery Manager to oversee over 40 employees assigned to the Bakery Department.
- Coordinated ordering, production planning, schedule writing, shrink analysis, invoice reviews, monthly inventory, and in-store event organization while utilizing data analysis software for effective daily, weekly, and holiday planning.
- Managed the interviewing and selection process for new employees, while also training, developing, evaluating performance, and administering disciplinary actions.
- Informed store management of issues.
Curbside Partner
8 Months- Selected items for e-commerce order fulfillment in store.
- Managed shopping application and maintained devices, retrieved orders accurately, and performed daily customer service tasks.
Dairy Manager
1 Year 1 Month- Oversight of the entire operations of a $160,000 sales per week Dairy Department; P&L, ordering, customer service, maintenance of department-wide cleaning to pass random food safety inspections.
- Managed Computer Assisted Ordering (CAO) ordering system and successfully maintained company level goals for in stock percentage. Performed twice yearly financial inventory consistently exceeding company shrink goal of less than 3%.
- Analyzed financial reports and market trends to efficiently order products to increase profitability and support customer demand, particularly during holiday seasons.
- Supervised 8 Dairy team members managing scheduling, performance reviews, retention, training and development, and disciplinary action.
- Cultivated strong relationships with store management and vendors to enhance collaboration and support operational goals.
- Collaborated with Human Resource Manager to interview, select, and train new team members, ensuring a skilled and effective Dairy team.
Dairy Team Leader
1 Year 5 Months- Assisted Dairy Manager in the running of a $250,000 sales per week Dairy Department
- Supervised a 12-person team, delegated tasks and ensured daily operations ran smoothly.
- Maintained a positive presence on the sales floor by assisting customers and working hands-on with team members to provide excellent customer service.
- Collaborated with Merchandising and Human Resources Managers to interview, select, and onboard 4 new team members.
- Supported Department Manager in conducting yearly performance evaluations, addressing disciplinary issues, analyzing financial reports, and managing CAO system.
CAO Divisional Champion
2 Years 11 Months- Implemented, trained, and supported company-wide transition to Computer Assisted Ordering (CAO) to 7 departments in 10 different stores (approx. 500 employees).
- Trained 10 "champions" as points of contact for Divisional Team and subject matter experts for individual stores, enhancing communication and support.
- Built and maintained weekly spreadsheet to track company level goals by department in each of the 10 stores in the division; utilized by upper store and divisional management to gauge success of training.
- Developed and maintained weekly spreadsheet to track departmental goals across 10 stores, enabling upper management to assess training effectiveness.
- Created and implemented worksheets, graphs, forms, and training documents to support departments in daily operations and align with company objectives.
- Executed data entry tasks, coordinated calendar schedules, and addressed inquiries via email and phone.
Dairy Team Member
2 Years 2 Months- Organized and cleaned Dairy cooler back-stock, ensuring efficient product accessibility. Unloaded, unpacked, and arranged nightly product deliveries for optimal shelf placement.
- Coordinated live product load and stocked back-shelf products. Managed daily Dairy Department orders for two years, ensuring inventory met customer demand.
- Maintained inventory levels of dairy products, ensuring timely restocking and freshness.
Education
B.A. - Psychology, Sociology
- Graduated Cum Laude
- Member of Psi Chi - International Honor Society in Psychology
- GPA: 3.6/4.0
Skills
Production planning
Order management
Scheduling coordination
Operational Oversight
Team development
Customer Engagement
Awards
Awarded the Department of the Army Commander's Award for Public Service - 2007 for Volunteer Service as Family Readiness Group Leader during the unit's 12 month deployment in support of Operation Iraqi Freedom.
Timeline
Bakery Team Leader
Wegmans
10.2021 - 06.2024Read More
Curbside Partner
HEB
09.2019 - 05.2020Read More
Dairy Manager
Wegmans Food Markets Inc.
05.2018 - 06.2019Read More
Dairy Team Leader
Wegmans Food Markets Inc.
12.2016 - 05.2018Read More
CAO Divisional Champion
Wegmans Food Markets Inc.
01.2014 - 12.2016Read More
Dairy Team Member
Wegmans Food Markets Inc
11.2011 - 01.2014Read More
Washington and Jefferson College
B.A. from Psychology, Sociology
Read More