Lindsay Peck
Springfield
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2027
2027
years of professional experience
Work History
Inventory Control Specialist
Bass Pro Shops
Springfield, MO
04.2024 - Current
- Conducted regular cycle counts to ensure accurate inventory management and support operational efficiency.
- Conducted thorough scans of empty pegs and displays, implementing inventory adjustments to sustain adequate stock levels.
- Analyzed and reconciled inventory variance reports, focusing on negative on-hand reviews, aged-in-transit items, and discrepancies in purchase orders to maintain inventory integrity.
- Evaluated and distributed price change reports to department leadership, facilitating adjustments based on feedback.
- Identified and escalated opportunities, issues, and discrepancies to store leadership, enhancing operational efficiency.
- Directed inventory control processes to enhance accuracy and reduce merchandise loss. Collaborated with sales, receiving, and leadership teams to promote effective replenishment strategies. Provided exceptional customer service by engaging with customers and assisting with product inquiries.
- Utilized system two RF/Gizmo devices and Domo reporting tools to support inventory management tasks. Generated and analyzed inventory reports to assist in decision-making processes. Processed and organized information to facilitate efficient operations. Drafted reports and presented findings to management for informed decision-making. Communicated with retail sales floor outfitters and leadership regarding price adjustments and inventory accuracy.
Front End Team Lead
Bass Pro Shops
Springfield, MO
05.2023 - 11.2023
- Provided clear daily instructions to associates for efficient department functioning.
- Oversaw customer interactions to promote a positive and productive shopping atmosphere.
- Coordinated with GSM, DM, and HR Manager to identify and resolve opportunities for customer and associate satisfaction.
- Provided exceptional customer service to enhance client satisfaction. Achieved customer service results that exceeded company averages through effective communication and support. Assisted in maintaining high standards of service quality through regular feedback and improvement initiatives.
- Monitored and evaluated employee performance, addressed complaints, and resolved issues to foster a positive, harassment-free workplace.
- Achieved exceptional customer satisfaction by accurately assessing needs and delivering personalized product recommendations. Enhanced program participation through effective promotion of club memberships and in-store pick-up options, resulting in increased customer retention and loyalty.
- Achieved accurate calculations of discounts, commissions, and percentages to inform business strategies. Enhanced report analysis to drive informed decision-making. Effectively communicated information and responded to inquiries from diverse stakeholders, including managers, associates, customers, and the general public. Successfully conducted meetings and presentations, fostering engagement and understanding. Maximized efficiency through expertise in PC-based word processing, spreadsheets, database management, and electronic point of sale and inventory management systems. Built and maintained strong interpersonal relationships with co-workers, associates, customers, and corporate staff, contributing to a positive work environment.
Cashier/ Greeter/ Customer Relations
Basspro Shops
- Greet Customers with Legendary Customer Service, inform customers of our great benefits of our Club Card, assist customers with returns, exchanges and any issues they may have with their purchases. Checking in firearms by meeting the policy requirements and safe handling of firearms while on the store grounds. Answer any questions given by the customers to the best of my ability and reach out for help if I don’t know the answer. Meet any and all expectations given by our supervisors. Help in other departments as requested by managers. Maintain inventory of the front end as well as build displays at the registers. Make sure all items are priced and stocked neatly. Dispose of all hangers, security tags and cardboard in their proper locations. Various delegated jobs by supervisor's, store managers and assistants.
- $15 hr. 35+
- Jared Stewart (417)887-7334
Commissary Assistant Manager
Texas Department of Criminal Justice
- Directed supervision of 3 to 20 inmates in commissary functions. Led hiring and training initiatives for inmate workers. Executed terminations for inmates not meeting job standards or engaging in inappropriate behavior. Delegated responsibilities to inmates and ensured task completion aligned with management goals. Managed unloading of weekly deliveries to support inventory needs. Maintained accurate inventory records through manual entry of shipping manifests. Coordinated inventory orders to meet sales and operational requirements. Served as cashier while commissary staff fulfilled inmate orders. Oversaw financial compliance for over 2000 inmates through store and delivery operations. Addressed and resolved discrepancies in orders and inventory. Facilitated online commissary orders from families to inmates. Handled family inquiries regarding inmate spending. Provided staffing support to other units as needed. Completed various assignments from supervisors and wardens.
- $2965 per month
- Mr. J Samuel (396) 295-5756
Beard clerk/ Countroom clerk
Texas Department of Criminal Justice
09.2018 - 08.2019
- I maintained current pictures of inmates that were approved for religious beards by the state. I approved and denied all requests for religious beards by using our computer systems and background checks of each inmate. I maintained all 3-year update photos as requested by the state and various requests from my supervisor and wardens. As a countroom clerk I maintained housing locations and restrictions for each inmate. Delegated jobs to each inmate to meet their restrictions. Met weight and age requirements for housing of all inmates by policy rules and regulations. As well as various jobs given by my supervisor and wardens.
- $1979.00 per month
- Mrs. T. Johnson (936) 295-5756
Inventory Sales Specialist
Advantage Solutions/ Acosta
09.2016 - 08.2018
- Oversaw inventory and product display operations for Mars Chocolate, Wrigley, and Procter & Gamble in Walmart stores throughout southern Louisiana and Texas. Coordinated with store and department managers to design and implement approved product displays. Managed inventory retrieval from stockrooms to optimize modular locations and displays. Documented display setups through photographs and communicated updates to the company. Addressed employer inquiries using tablets to facilitate effective communication. Monitored pricing accuracy and maintained compliance with employer signage standards.
- $12.00 hr. For 40+
- Anthony Hardy and Jacob Bradford (479)254-4010 (479) 696-8968
Overnight Stocker, ICS, Department Manager
Walmart
DeRidder, LA
04.2008 - 09.2016
- Assisted in transporting pallets from backroom to sales floor during night shifts. Stocked merchandise in each department until truck inventory was fully processed. Maintained cleanliness by collecting and disposing of trash and cardboard. Supported preparation of stockrooms for incoming shifts.
- Backroom Inventory Control Specialist- I labeled and binned all overstock that could not go on the sales floor into specific areas in the receiving area. Each department dropped picks into the system which had to be pulled out of their prospective bins in the backrooms stock area. They were placed onto carts for the department's sales floor associates to easily pull to the department and stock. Each stockroom was then scanned with our telzons to do an inventory on the bins to ensure nothing was out of place and to ensure the bin inventory was done correctly.
- Supported inventory management across four store areas: candy, alcohol, front-end, and vendor side of grocery department. Assisted stockers and vendors in maintaining well-stocked displays and ensuring product availability for customers. Completed price changes and scanned out-of-stock items for backroom associates to prepare for sales floor. Researched low stock and negative inventory on sales floor and backrooms, resolving issues before shift end. Processed orders to replenish displays, endcaps, and high-demand items. Completed various tasks assigned by store manager to meet expectations.
- $7.25 hr. - $10.25 hr. For 40+
- Beverly Rainwater (337) 462-0259
Stocker
Target
08.2007 - 03.2008
- Worked freight from the backrooms to the sales floor. I made sure all out of stocks on the sales floor are filled and replenished. Threw away trash and recycled cardboard in designated areas. I made sure areas were clean and presentable to customers and met managers expectations.
- Inventory Control- Team of 2 we made sure that each department had their areas zoned and filled and price changes made before the store opened. We worked freight out of the backroom onto the sales floor. Out of stocks were ordered and researched to keep up with sales as they increased or decreased. Lows and negatives were researched and corrected as needed.
- $7.00 hr. for 40+
- Joel (936) 760-2663
Housekeeper
Whispering Pines Golf Club
01.2006 - 08.2007
- Team of 4 we had 4 2-story houses to keep clean and ready for new guests to stay in as well as keep up with them while they were occupied. Made beds, vacuumed all rooms, cleaned all bathroom's kitchens and all areas of the houses. We cleaned the Club house and all offices upstairs as well as the 3 restrooms that are in various locations throughout the course. We maintained the main offices and the property owner's 2 story home on the premises.
- $6.50 hr. for 40
- Dora Avelar
Carhop
Sonic
05.2003 - 05.2005
- I took food orders on the kiosk, helped cook and package orders, filled drinks and made shakes and slushes to order. Delivered orders to customers at their vehicles, received cash for orders and gave correct change back to customers. Balanced coin dispenser and cash pouches at closing time. At closing I helped clean the store, all machines and cooking areas, washed dishes, took out trash and cleaned restrooms.
- $5.25 hr. for 40
- Dennis Lion (936) 594-2577
Education
Trinity High School
Trinity, TX05-2005
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team leadership
- Decision-making
Timeline
Inventory Control Specialist
Bass Pro Shops
04.2024 - Current
Front End Team Lead
Bass Pro Shops
05.2023 - 11.2023
Beard clerk/ Countroom clerk
Texas Department of Criminal Justice
09.2018 - 08.2019
Inventory Sales Specialist
Advantage Solutions/ Acosta
09.2016 - 08.2018
Overnight Stocker, ICS, Department Manager
Walmart
04.2008 - 09.2016
Stocker
Target
08.2007 - 03.2008
Housekeeper
Whispering Pines Golf Club
01.2006 - 08.2007
Carhop
Sonic
05.2003 - 05.2005
Cashier/ Greeter/ Customer Relations
Basspro Shops
Commissary Assistant Manager
Texas Department of Criminal Justice
Trinity High School