Lindsay Phelps

Work History

Sales Partnerships Inc.

Richmond , VA

01.2022 - Current

Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Set and achieved company defined sales goals.
Informed customers of promotions to increase sales productivity and volume.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Developed new business relationships and maintained existing through regular communications and effective account management.
Prepared and deliver customer sales quotes.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Selected correct products based on customer needs, product specifications and applicable regulations.
Worked independently with minimal supervision.
Developed customer relationships and increased overall sales by 35%.
Prepared and delivered presentations to OOMA customers to highlight offerings and secure new business.

Honda

Richmond , Virginia

12.2019 - 08.2021

Provided positive first impressions to welcome existing, new and potential customers.
Engaged with customers to effectively build rapport and lasting relationships.
Solved customer challenges by offering relevant products and services.
Increased sales by offering advice on purchases and promoting additional products.
Prepared large cash deposits with zero discrepancies.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.

Self Employed

Richmond , VA

08.2018 - 08.2020

Develop pipeline for commercial and residential construction companies, builders, and realtors.
Manage project timelines to ensure client satisfaction and retention.
Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Assisted distribution of tools, materials and equipment to skilled workers.
Licensed and insured for post-construction cleaning services.
Prepared job sites for work plans by measuring and marking different distances.
Interacted daily with various project managers, subcontractors and municipal inspectors to complete construction projects.
Interpreted job site supervisor's orders and technical documentation to complete accurate work.
Worked independently in fast-paced environment while meeting productivity and quality expectations.

Market Makers

Richmond , VA

08.2016 - 12.2019

Developed and managed key client relationships for growing sales consulting firm.
Promoted service value at industry events and professional networking groups to consistently create leads, referrals, and strategic partnerships.
Analyzed market and target groups to develop sales forecasts and strategies to align client needs, short- and long-term solutions, and company objectives.
Followed-up with customer after sale to identify and resolve service, account or technical issues to maintain customer satisfaction.
Utilized upselling techniques to build sales with current clients.
Established new accounts through cold calling and personal visits to potential customers.
Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
Maximized sales through effective client relationship development, resulting in consistent ranking in top 5% of team.
Demonstrated consistent track record of overachieving sales quotas.
Kept detailed records of daily activities through online customer database.

ACAC Short Pump Fitness & Wellness

Richmond , VA

01.2015 - 01.2016

First point of contact and liaison for members and guests.
Promoted events, activities, and programs to increase new membership and client retention.
Earned the STAR Award for excellent customer service and satisfaction ratings.
Strategic B2C business development in a fast-paced, competitive industry.
Capitalized on opportunities to enhance customer experiences and bring in repeat business.
Prevented key account losses by researching discrepancies for corrective action.

Chiropractic & Wellness Center

Richmond , VA

01.2013 - 01.2015

Facilitated daily operations while managing administrative functions for a healthcare institution.
Collaborated cross-functionally with internal departments.
Responsibilities included human resources, public relations, and team leadership.
Decreased patient wait time by 10%, enhanced workflow, and improved accuracy.
Collaborated closely with office staff to effectively smooth and improve office operations.
Oversaw office inventory and timely reordering of supplies.