Lindsay Radcliffe
Human Resource Manager
Harrison Twp,MI
Summary
Well-qualified human resource manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
13
13
years of professional experience
Work History
Human Resources Manager
Golling Roseville, INC
01.2021 - Current
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Managed weekly, semimonthly, and monthly payroll for 150 employees across two different locations.
- Self-motivated, with a strong sense of personal responsibility.
BDC Representative
Golling Roseville, INC
11.2013 - 01.2021
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Expanded clientele base with targeted prospecting efforts to identify potential customers in the market area.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Boosted sales with proactive follow-up calls and consistent communication with potential clients.
- Recorded accurate and efficient records in customer database.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
BDC Representative
Ray Laethem Motor Village
02.2011 - 10.2013
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Recorded accurate and efficient records in customer database.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Kept detailed records of daily activities through online customer database.
Education
BBA - Human Resources
Strayer University
05.2001 -
Skills
Organizational Skills
Timeline
Human Resources Manager
Golling Roseville, INC
01.2021 - Current
BDC Representative
Golling Roseville, INC
11.2013 - 01.2021
BDC Representative
Ray Laethem Motor Village
02.2011 - 10.2013
BBA - Human Resources
Strayer University
05.2001 -