Summary
Overview
Work History
Education
Skills
Timeline
Server

Lindsay Sparks

Louisville,KY

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for a strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Along with this, an organized and dependable candidate who is successful at managing multiple priorities with a positive attitude and is willing to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Server

First Watch Daytime Cafe
06.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Drink Maker

Bullitt Blends
02.2022 - 06.2024
  • Managed cash transactions accurately while maintaining responsibility for the register's contents throughout shifts.
  • Maintained a clean and organized workspace, ensuring efficiency and compliance with health regulations.
  • Increased drink sales by effectively promoting seasonal and specialty beverages to customers.
  • Assisted in training new employees on drink recipes, techniques, and customer service best practices.
  • Upsold menu items to customers, driving up per-sale revenues and maximizing profits.

Server

Cracker Barrell Old Country Store
06.2021 - 05.2023
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.

Education

Early Childhood Care And Education

Bullitt Central High School
Shepherdsville, KY
05-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Memory retention
  • Team collaboration
  • Sales expertise

Timeline

Server

First Watch Daytime Cafe
06.2024 - Current

Drink Maker

Bullitt Blends
02.2022 - 06.2024

Server

Cracker Barrell Old Country Store
06.2021 - 05.2023

Early Childhood Care And Education

Bullitt Central High School

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Lindsay Sparks