Lindsay Stephens

Responsible for completing assigned tasks related to securing payment from third-party payers and reporting observed trends and issues to management.

My team in the past six months has recovered over $1 million in reimbursements by identifying overlooked authorizations, appealing authorization denials and initiating accurate reprocessing.

Possess strong knowledge of diverse payer rules and their expectations of submitting claims in a timely manner.

• Exemplified service excellence helping patients while impacting surveys to the best they have been for front desk.
• Streamlined patient check in process ensuring accurate demographics, insurance and patient orders.
• Managed medical oncology and infusion teams schedules to meet patient demand.

• Creating meaningful connections with personalized sales expertise
• Ability to problem solve on the spot while having an understanding for technology
• Exceeding sales goals by adapting to sales strategies with market trends to improve profitability for the company and myself.