Results-driven professional with extensive experience in community sales and real estate. Skilled in customer service, team collaboration, and strategic planning to optimize sales strategies and foster positive client relations.
Overview
7
7
years of professional experience
Work History
Senior Community Sales Manager
New Home Star/Garman Builders
Annville
10.2023 - Current
Developed relationships with potential homebuyers through personalized consultations.
Coordinated community events to enhance local engagement and brand awareness.
Collaborated with marketing teams to create promotional materials for new developments.
Conducted market research to identify trends and customer preferences in home buying.
Assisted in training new sales team members on community features and sales techniques.
Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
Created and maintained sales environment to support business objectives.
Fielded client complaints and issues about community to promote positive relations.
Reviewed sales strategies and marketing plans to optimize strategies and enhance results.
Monitored competitor activities in the marketplace to ensure competitive positioning.
Serve as the on-site sales leader and primary sales liaison for a new home community, representing the builder’s brand, pricing strategy, and customer experience.
Drive full-cycle new home sales from initial inquiry through contract, build, and closing while maintaining alignment with construction and operational teams.
Realtor
Iron Valley Real Estate of Lancaster
Lancaster
04.2019 - 10.2023
Represent buyers and sellers in residential transactions with a strong focus on pricing accuracy, negotiation, and transaction management.
Advise clients on market conditions and comparable sales, supporting realistic pricing and smooth appraisal outcomes.
Coordinate closely with lenders, appraisers, inspectors, and title partners to ensure timely closings.
Education
Licensed Real Estate Agent - Real Estate
Pennsylvania Real Estate Commission
Harrisburg, Pa
04-2019
Bachelor of Science - Behavioral Science
York College of PA
York, Pa
12-2004
Skills
New Construction & Community Sales Leadership
Builder–Buyer Communication & Expectation Management
Pricing Strategy, Comps & Appraisal Support
Marketing Initiatives & Traffic Generation
Contract-to-Close Execution
Upgrade & Option Value Communication
Competitive Market Analysis
Team Training & Mentorship
Accomplishments
Ranked Top 2 Sales Agent for total sales volume in 2025