DONOVAN REIFINGER
Ooltewah,TN
Summary
Dynamic Community and Sales Manager with extensive experience in the home building and real estate industry, demonstrating a strong track record of exceeding sales goals across diverse price points at Infinity and Shea. Recognized for multiple Net Sales, HBS, and Mortgage Capture Rate awards at Shea Homes/BackCountry, showcasing a commitment to excellence and results-driven performance. Expertise in negotiation techniques and conflict resolution ensures seamless interactions throughout the home building process. Proficient in interpreting plot plans, community maps, lot matrices, and blueprint drawings, contributing to informed decision-making and enhanced customer satisfaction.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Community Sales Manager
SHEA HOMES
Highlands Ranch, CO
- Understand construction schedule including what options are chosen in each option cut/off.
- Knowledge of financing programs, usage of mortgage calculator and interaction with Shea Mortgage.
- Manage lot releases, lot recommendations, priority list and offer/inventory adjustments.
- Conduct Market Analysis on resale and new construction for quarterly community reviews.
- Explain models/plans, included features vs options as well as Shea Homes custom program.
- Maintain open communication with Executive Vice President, contracted buyers, potential buyers, Shea employees and representatives of trade partners to ensure customer satisfaction.
- Vision to sell dirt lots by understanding plot plans, elevation change, drainage and topography. Prepare and present contracts as well as explaining HOA docs and home buyer surveys.
- Recommend when a home is eligible for MLS, complete submittal form and closed posting.
Business Development & Construction Manager
Core Homes
Chattanooga, TN
08.2023 - Current
- Oversaw project timelines, ensuring adherence to schedules and budgets.
- Coordinated with subcontractors, facilitating effective communication and workflow integration.
- Implemented safety protocols, enhancing site safety standards and compliance.
- Conducted quality inspections, maintaining high construction standards throughout projects.
Community Sales Manager
INFINITY HOME COLLECTION
Greenwood Village, CO
03.2019 - Current
- Manage day to day on-site sales effort at both Prato and Vector Communities.
- Oversee the daily operations related to on-site sales, model home presentation, inventory home presentation, marketing information and model maintenance.
- Maintain primary contact responsibility with buyers from sale to closing and assist Selections Coordinator, Owners, Construction Superintendent, and office personal with all buyer related topics.
- Discuss all, incentives, special requests and Purchase Agreement issues related to each deal structure with Management during negotiations.
- Execute flawless initial purchase agreement with pre-qualification.
- Train and Manage Hostess to; maintain model home presentation, represent Infinity brand, demonstrate models, develop rapport and encourage return visits.
- Monitor Infinity website for accuracy, inspect and update lot sold/available signs and keep Focus 360 map current.
- Develop and maintain Realtor relations, regular office visits, MLS spec listings, social events.
- Set clear and complete expectations for the Purchaser regarding the Infinity build process.
- Always represent Infinity Home Collection with the highest level of integrity and professionalism.
Education
Colorado Real Estate License -
01.2021
Bachelor of Science - undefined
West Chester University
West Chester, PA01.2004
Graduated - undefined
Northwestern Lehigh High School
New Tripoli, PA01.1999
Skills
- Sales presentations
- House showings
- Social media marketing
- Presenting
- CRM proficiency
- Sales closing
- Brand promotion
- Sales coaching
- Sales pipeline management
- Mortgage counseling
- Recruiting clients
- New home salesmanship
- Teamwork
- Customer service
- Problem-solving
- Time management
Certification
Tennessee Erosion Prevention & Sediment Control
Timeline
Business Development & Construction Manager
Core Homes
08.2023 - Current
Community Sales Manager
INFINITY HOME COLLECTION
03.2019 - Current
Senior Community Sales Manager
SHEA HOMES
Bachelor of Science - undefined
West Chester University
Graduated - undefined
Northwestern Lehigh High School