Lindsay Stone
Wichita Falls,TX
Summary
Dedicated professional with a proven track record of delivering exceptional customer service and building strong relationships with clients. Experienced in managing operations across various industries, demonstrating strong leadership and problem-solving skills. Passionate about working collaboratively with teams to achieve organizational goals and deliver high-quality results. Excels in fast-paced environments and thrives on challenges that require adaptability and strategic thinking.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Head Teller / Marketing
Wichita Falls Teachers FCU
03.2022 - Current
- Balanced cash drawers consistently at end-of-day without discrepancies, ensuring accuracy in all transactions processed throughout the day.
- Oversaw currency shipments and deposits while adhering to strict safety guidelines.
- Replenished ATM funds in empty canisters prior to validation process.
- Managed high-volume cash transactions daily, maintaining accuracy and efficiency under pressure.
- Assisted customers with account inquiries, resolving issues promptly to ensure satisfaction.
- Answered inquiries regarding checking and savings accounts and other related products.
- Developed strong rapport with customers by actively listening, addressing concerns promptly, and providing tailored solutions.
Mother
Stone Household
10.2013 - Current
- Managing household, finances, and daily schedules for the Family. Prepared child for school. Started school August 2019
Shift Manager (full-time)
McAlister's Deli
05.2021 - 03.2022
Legal Secretary
Mark Barber Law Office
01.2021 - 05.2021
- Answering multi-line phones, keeping up hourly calendar, billing and receiving, filing and organizing
Cashier/server
McAlister's Deli
09.2019 - 01.2021
- Take orders and enter into POS, take food to customers, get refills. Behind the counter duties, stock items needed during lunch rush. Provided Friendly Customer Service. Laid off Due to the pandemic March 2020. Started back In Aug 2020, completed training to become a trainer for the store Oct 2020
Cashier/Customer Service
Walgreens
09.2012 - 01.2013
- Ran cash register, did stocking, price tag changes, cosmetics counter and daily sales.
Waitress
Cheddar's Scratch Kitchen
05.2012 - 08.2012
- Customer service
Cashier, cook, Manager
Little Caesars
01.2006 - 01.2012
- Worked off and on for years with the company at several locations. Worked my way up from cashier to Assistant Store Manager. Cashiered, cook, inventory, placing product orders, taking money to the bank, handling opening and closing duties.
Cashier
McAlister's Deli
01.2011 - 01.2011
- Took orders, prepared drinks, and delivered food to tables.
Education
Medical Office Specialist - Medical Office Specialist
American Commercial College
Wichita Falls, TX08.2005
High school diploma - General
Rider High School
Wichita Falls, TX05.2004
Skills
- Customer Service (10 years)
- Scheduling
- POS
- 10 Key Calculator
- Management Experience (10 years)
- Time Management (7 years)
- Branch operations
- Operational efficiency
- Cash handling expertise
- Account maintenance
Certification
- Food Handler
- Billing and Coding Specialist Included in my schooling
- Food handler certificate
Accomplishments
Employee of the Year-2024
Timeline
Head Teller / Marketing
Wichita Falls Teachers FCU
03.2022 - Current
Shift Manager (full-time)
McAlister's Deli
05.2021 - 03.2022
Legal Secretary
Mark Barber Law Office
01.2021 - 05.2021
Cashier/server
McAlister's Deli
09.2019 - 01.2021
Mother
Stone Household
10.2013 - Current
Cashier/Customer Service
Walgreens
09.2012 - 01.2013
Waitress
Cheddar's Scratch Kitchen
05.2012 - 08.2012
Cashier
McAlister's Deli
01.2011 - 01.2011
Cashier, cook, Manager
Little Caesars
01.2006 - 01.2012
Medical Office Specialist - Medical Office Specialist
American Commercial College
High school diploma - General
Rider High School
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