LINDSAY SWEIGART
Del Mar,CA
Summary
Experienced professional in areas of long term care for humans and animals, business operations and sales. I excel in environments that challenge and expand my knowledge on a daily basis. Organized, independent multi-tasker and dependable team player who works cooperatively to achieve company goals. Successful track record of handling a diverse set of responsibilities. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Service Program Coordinator
Crestwood Behavioral Health Inc.
San Diego, CA
07.2025 - Current
- Coordinated program schedules and logistics to ensure efficient operations.
- Supported the development and implementation of therapeutic programs for clients.
- Assisted in maintaining compliance with regulatory standards and guidelines.
- Collaborated with multidisciplinary teams to enhance service delivery quality.
- Managed client intake processes, ensuring timely documentation and follow-up.
- Developed resources and materials to support client engagement initiatives.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
- Designed program implementation and maintenance plan.
- Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
- Assisted clients with inquiries, ensuring timely response and resolution.
- Maintained accurate records of service requests and client interactions.
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
- Communicated with clients and service providers to provide updates on work progress.
- Developed comprehensive service plans tailored to individual client needs, resulting in high levels of satisfaction.
- Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
Mental Health Worker
Alvarado Parkway Institute Behavioral Health System
La Mesa, CA
03.2022 - 04.2025
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Documented client progress in confidential files.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Completed one-on-one counseling with broad range of clients suffering from MDD and Detox diseases and issues.
- Followed directions of licensed nurses to administer medications and treatments.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Documented patient information and care activities in electronic health record.
- Facilitated personal hygiene management, feeding and ambulation.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Production Worker
Tandem Diabetes Care Inc.
San Diego, CA
03.2021 - 02.2022
- Maintained organized work area by cleaning and removing hazards.
- Made sure that products were produced on time and are of good quality.
- Assembled and tested various products to meet production requirements and quality control standards.
- Managed inventory levels and restocked supplies to keep up with high production needs.
- Inspected and adjusted work performed to meet expectations.
- Adjusted machines to increase productivity for runs.
- Inspected processing errors and malfunctions, resolving issues with minor machine repairs.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Used equipment properly to avoid workplace hazards or injuries.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Met production targets and tight deadlines by collaborating closely with team members.
- Weighed and measured items to prevent waste and meet quality standards.
Kennel Manager
Bark Park
Spring Valley, CA
04.2018 - 09.2019
- Increased enrollment in doggy daycare 50% through networking and targeted marketing campaigns.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Established team priorities, maintained schedules and monitored performance.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Oversaw care, grooming and medication of pets during temporary kennel stays.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Communicated with pet parents, sharing pictures and relevant information regarding treasured animals.
- Developed schedule for kennel assistants to balance walking, feeding and socializing needs of animals in care.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cared for animals for up to 45 nights during owner absences.
Mental Health Worker
Sharp Health Care Mesa Vista
01.2015 - 05.2016
- Maintained accurate records of patient care, condition, progress and concerns.
- Monitored vital signs, such as blood pressure and pulse.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Maintained a clean, healthy and safe environment.
- Assisted with patient transfer and ambulation.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Performed procedures and used equipment as delegated by a licensed professional, including blood draws, catheter removal and EKGs.
- Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
- Documented client progress in confidential files.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Educated clients and families about mental health issues, treatments and resources.
- Observed and monitored client behavior and responses to treatment.
- Encouraged patients to discuss experiences in group and individual settings.
- Monitored client progress and provided feedback to families and treatment team members.
- Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
Mental Health Worker
Aurora Behavioral Health
01.2014 - 01.2015
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Documented client progress in confidential files.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Completed one-on-one counseling with broad range of clients suffering from MDD and Detox diseases and issues.
- Revised individual treatment plans for clients with mental health concerns to obtain best possible outcomes.
- Developed and implemented activities to help clients develop social and independent living skills.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Encouraged patients to discuss experiences in group and individual settings.
- Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
- Provided clients with recommendations to community resources.
Mental Health Worker
Redwood Staffing
01.2013 - 01.2014
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
Mental Health Worker
Alvarado Parkway Inst
01.2011 - 01.2013
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Documented client progress in confidential files.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Completed one-on-one counseling with broad range of clients suffering from Type and Type diseases and issues.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Observed and monitored client behavior and responses to treatment.
- Developed and implemented activities to help clients develop social and independent living skills.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Monitored client progress and provided feedback to families and treatment team members.
- Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
- Encouraged patients to discuss experiences in group and individual settings.
Operations Manager & Lead Trainer
Train Innovative Dog
01.2008 - 01.2011
- Maintained accurate records of pet care, condition, progress and concerns.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
Lead
Kennel Manager
- Day to day business operations, over saw quality of customer experience including client relations, communications and general interactions.
- Completed structured management program and standard operating procedures for an efficient and well run business.
- Introduced new social media processes that increased new business traffic and customer interaction.
- Responsible for continuously improving operations efficiency and productivity.
- Responsible for inventory and reducing costs by finding new and innovative products to replace costly old outdated procedures.
- Conduct performance evals with employees and implement new/refresher training in areas that are needed.
- Responsible for coordinating a busy holiday schedule and managing to maximize reservations to accommodate all clients and profit margins.
- Maintained accurate records of pet care, condition, progress and concerns.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
Education
Diploma - General Studies
Grossmont High School
La Mesa, CA06.2003
Skills
- Professional Communication Skills
- Collaborative Team Player
- Business Administration
- Organized & Detail Oriented
- Problem Solving & Critical Thinking
- MSWord/Excel, PowerPoint, Outlook
- Coordinate Assignments
- Developing Relationships
- Telephone communication
- Client advocacy
- Accurate recordkeeping
- Individualized service plans
- Time management
- Behavioral Health Electronic Health Records
- Crisis Intervention
Certification
CPR/First Aid Certified
Timeline
Service Program Coordinator
Crestwood Behavioral Health Inc.
07.2025 - Current
Mental Health Worker
Alvarado Parkway Institute Behavioral Health System
03.2022 - 04.2025
Production Worker
Tandem Diabetes Care Inc.
03.2021 - 02.2022
Kennel Manager
Bark Park
04.2018 - 09.2019
Mental Health Worker
Sharp Health Care Mesa Vista
01.2015 - 05.2016
Mental Health Worker
Aurora Behavioral Health
01.2014 - 01.2015
Mental Health Worker
Redwood Staffing
01.2013 - 01.2014
Mental Health Worker
Alvarado Parkway Inst
01.2011 - 01.2013
Operations Manager & Lead Trainer
Train Innovative Dog
01.2008 - 01.2011
Lead
Kennel Manager
Diploma - General Studies
Grossmont High School