Lindsay Tesoro
Amston
Summary
Results-driven Director with expertise in systems architecture and integration. Developed automated systems enhancing lead conversion and operational reporting, driving sales performance. Experienced in reporting and analytics, creating performance tracking systems that enable data-driven decision-making across sales, marketing, and operations.
Overview
9
9
years of professional experience
Work History
Director of Automation & Systems
Rescue One Financial
Irvine
07.2017 - Current
- Designed and maintained scalable workflow automations to improve operational efficiency and reduce manual processes.
- Managed end-to-end business systems architecture to enhance sales, customer communications, and lead management operations.
- Developed automated lead routing, lifecycle tracking, and customer follow-up systems, improving response times and enhancing conversion performance.
- Evaluated and integrated emerging AI and automation technologies into existing operational systems.
- Designed and managed API integrations between CRM platforms, communication tools, marketing software, and third-party applications.
- Developed and maintained operational reporting dashboards to track lead flow, campaign performance, agent productivity, and conversion metrics.
- Oversaw execution and performance of multi-channel marketing campaigns, optimizing outreach across email, SMS, CRM, and outbound dialing platforms.
Intern
Skydance Media
Santa Monica
05.2017 - 07.2017
- Coordinated executive calendars, scheduled logistics, and managed meeting logistics in a fast-paced environment, ensuring timely and efficient operations.
- Facilitated collaboration between executives and internal teams to advance development projects and streamline business operations.
- Developed comprehensive coverage reports and analytical summaries for television scripts and novels, enhancing clarity and depth of reporting and evaluation.
Education
Bachelor of Science - Communications
Firtchburg State University
Massachusetts05-2017
Skills
- Workflow automation
- AI integration
- Systems architecture
- API development
- Business process optimization
- Systems Integration
- CRM Administration & Optimization
- Operational efficiency
- Reporting & Analytics
- Project management
- Program management
- Email & SMS Automation
Timeline
Director of Automation & Systems
Rescue One Financial
07.2017 - Current
Intern
Skydance Media
05.2017 - 07.2017
Bachelor of Science - Communications
Firtchburg State University