Summary
Overview
Work History
Education
Skills
Timeline
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Lindsay Thomas

Columbus,OH

Summary

Hardworking candidate possesses excellent communication and customer service skills. Performs tasks efficiently and thoroughly. Skilled at building rapport with customers and co-workers.

Overview

7
7
years of professional experience

Work History

Bartender

Big Bar
06.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Server

TownHall
05.2023 - 06.2024
  • Cultivated warm relationships with regular customers.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
  • Boosted overall sales by confidently recommending daily specials and upselling menu items.

Brand Ambassador

American Eagle Outfitters, Inc
12.2021 - 01.2022
  • Maintained clean, organized and professional work environment.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Communicated product value, quality, and style to educate and entice potential customers.

Nanny

Private Family
06.2020 - 08.2021
  • Built positive and nurturing environments to support social and emotional growth.
  • Assisted with light housekeeping duties such as laundry and meal preparation.
  • Provided developmentally appropriate activities for toddlers.

Nanny

Private Family
06.2020 - 09.2020
  • Helped children complete homework assignments and school projects.
  • Established and maintained safe play environment for children.
  • Developed and implemented behavior management strategies to guide children in attaining positive behavior.

OT/PT Volunteer

Nationwide Children's Hospital
08.2019 - 05.2020
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Assisted multiple physical and occupational therapists.
  • Demonstrated physical therapy exercises to patients.

Water Safety Instructor

Aqua-Tots Swim Schools
05.2019 - 12.2019
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Maintained knowledge and certification of CPR and AED administration.
  • Collaborated with parents regarding youth swim goals and planned course path.
  • Provided positive reinforcement and motivation to increase student confidence and performance.


Restaurant Team Member

Panera Bread
05.2018 - 08.2018
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Took customer orders and operated register.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Education

High School Diploma -

Westerville North High School
05.2020

Bachelor of Arts - Communication

The Ohio State University
Columbus, OH
05-2026

Skills

  • Customer Service
  • Verbal and Written Communication
  • Collaborates Well with Others
  • Accountable and Reliable
  • Problem Solving

Timeline

Bartender

Big Bar
06.2024 - Current

Server

TownHall
05.2023 - 06.2024

Brand Ambassador

American Eagle Outfitters, Inc
12.2021 - 01.2022

Nanny

Private Family
06.2020 - 08.2021

Nanny

Private Family
06.2020 - 09.2020

OT/PT Volunteer

Nationwide Children's Hospital
08.2019 - 05.2020

Water Safety Instructor

Aqua-Tots Swim Schools
05.2019 - 12.2019

Restaurant Team Member

Panera Bread
05.2018 - 08.2018

High School Diploma -

Westerville North High School

Bachelor of Arts - Communication

The Ohio State University

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Lindsay Thomas