Lindsay Tillery
Carrollton,IL
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Casey's
White Hall, IL
01.2022 - Current
- Partnered with company leaders to devise and execute strategic plans aimed at meeting business goals.
- Provided oversight of daily operations, coordinating staff shifts and responsibilities.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed reports on sales trends, tracked inventory levels, and analyzed financial data.
- Efficiently managed customer service inquiries and complaints.
- Maintained an accurate record of sales transactions via the use of point-of-sale systems.
Shift Leader
Taco Bell
Jacksonville, IL
08.2017 - 10.2018
- Monitored employee performance and provided feedback for improvement.
- Conducted regular meetings with team members to discuss upcoming events or changes in policy and procedures.
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Assisted in training new employees on shift operations.
Education
High School Diploma -
North Greene High School
White Hall, IL05-2013
Skills
- Task Delegation
- Recruiting and interviewing
- Operations Management
- Employee Scheduling
- Customer Relationship Management (CRM)
- Financial Management
- Money Handling
- Project management abilities
Timeline
Assistant Manager
Casey's
01.2022 - Current
Shift Leader
Taco Bell
08.2017 - 10.2018
High School Diploma -
North Greene High School