Lindsay Walker

CUSTOMER SERVICE - 5 stars on all 1000+ rides given

CRITICAL THINKING - prevented several accidents in over 4000 miles

WORK ETHIC - successfully executed self-imposed 60+ hour work weeks

ATTENTION TO DETAIL - moved to QC and was asked to stay

ADAPTABILITY - worked various departments as needed

TEAMWORK - assisted and collaborated with 20-25 person department

PEOPLE MANAGEMENT - assisted in hiring, and trained, new employees

RISK MANAGEMENT - assisted in ordering product for upcoming sold out shows

LOGISTICS - worked with management to prepare for, and execute, large shows and/or events

DATA ENTRY - utilized MS Office (Excel) and POS in daily work

RESEARCH SKILLS - was put in charge of researching and responding to chargebacks

PHONE ETIQUETTE - resolved guest issues and assisted Reception every Monday

ORGANIZATIONAL SKILLS - implemented new organizational methods, both streamlining Vault Monitor duties and receiving a raise

PLANNING - worked with management when preparing for large events

EMPATHY - became the Mom of several departments

CUSTOMER ENGAGEMENT - personally earned several repeat guests

POSITIVITY - known for my upbeat personality

PRODUCT KNOWLEDGE - stayed up-to-date with products, prices, and regulations

INVENTORY MANAGEMENT - was assigned the task of ordering office supplies for department

DISCRETION - diligently observed all privacy laws and policies

TROUBLESHOOTING -became the go-to when the envelope stuffer underperformed

APPOINTMENT SETTING - Utilized Outlook when setting and updating appointments for drivers

ACCOUNT MANAGEMENT - consistently kept assigned clients up-to-date with pertinent information, via email and phone, thus earning more accounts

RELATIONSHIP-BUILDING - built and maintained rapport with assigned clients, as well as management and coworkers

RELIABILTY – maintained monthly bills, house, yard, car, and travel needs

PROBLEM SOLVING – assisted with mobility and various personal issues between medical visits

PATIENCE – Parkinson’s and Parkinson’s dementia