LINDSAY A. Trowell
MINNEAPOLIS,MN
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving. Assists senior leadership with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
6
6
years of professional experience
Work History
Donor Testing Assistant Manager
New York Blood Center - Twin Cities
Saint Paul, MN
06.2019 - Current
- Supervise daily laboratory operations that include: pre-analytical, analytical, and post-analytical testing within the Viral Maker, Red Cell/Serology,
- Strategic planning of laboratory in response to business analytics and client relationships
- Manage workflow to maximize customer satisfaction and minimize waste while meeting daily operational key metrics using KPI (Key Performance Indicators) and data analysis
- Ensure that operation is in coherence with cGMP (current General Manufacturing Practices) and in compliance with SOPs (Standard Operating Procedures), FDA regulations, and CLIA requirements
- Responsible for staff following SOPs for specimen processing, test performance and for reporting test results
- Identify problems that may adversely affect test performance or reporting of test results and either correct the problem or bring it to the immediate attention of manager or director
- Cross-trained to perform the following: viral marker testing, syphilis screen, sickle cell screen, total protein, protein electrophoresis, ABO, Rh, antibody detection, antibody, identification and red cell phenotyping
- Operate and interact with an array of complex precision instruments and a variety of highly automated and electronic equipment
- Perform and document laboratory testing and instrument quality control, proficiency testing, preventive maintenance, calibration and validation as required
- Aide in writing validation protocols for new laboratory instrumentation.
Sample Management Supervisor
Octapharma Plasma Inc
Charlotte, North Carolina
10.2016 - 01.2018
- Managing/Coordinating receipt and processing of samples all steps all the way through to discard
- Assists Sample Management staff and laboratory staff with understanding requirements for LIMS information
- Demonstrates expertise in all of the sample receipt and accessioning tasks including: opening, entering, tracking, labeling, shipping, and disposition of samples
- Performs follow up actions with Sample Management staff to review and correct errors
- Maintenance of Laboratory equipment and supplies through authorized procurement procedures Work with QA/QC supervisor to ensure quality targets are met or exceeded in compliance with ISO17025 accreditation
- Understand and follow OSHA, and CLIA guidelines.
- Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
- Provide Quality Assurance support to OPI Laboratory Operations
Clinical Lab Scientist/Designated Trainer
Octapharma Plasma Inc
Charlotte, North Carolina
03.2015 - 10.2016
- Developing a new lab with a concentration in processing, evaluating and documenting initial training and competency assessment of other testing personnel
- Writing, revising, testing, production, and validation protocols
- Act as technical advisor for other testing personnel
- Perform a full range of laboratory tests, from the most routine to the most complex
- Responsible for specimen processing, test performance and for reporting test results.
- Trained incoming staff on VIP and NEO Platform. Platform SME
Lab Technologist
American Red Cross, Infectious Disease Lab
Charlotte, NC
10.2014 - 03.2015
- Performing automated and manual test procedures on blood samples to assure the safety, potency and purity of the blood supply
- As well as performing and interpreting manual and automated testing procedures on blood samples in the laboratory
- Performing and accurately recording required quality control procedures
- Recognizing and identifying testing irregularities, equipment problems, errors and other potential problems that may adversely affect test performance or results.
- Prepared and validated buffers and in-house reagents, calibrators and controls in advance of laboratory testing and analysis orders.
- Gathered laboratory samples, monitored fluids and read test results to make accurate care decisions.
Education
Bachelor of Arts - Biology
University of North Carolina
Associate of Arts - undefined
Nash Community College
Skills
- Tenacious self-starter able to prioritize to drive efficiencies, employing empathy and honesty to acquire and retain win-win relationships A visionary leader dedicated to maintaining a professional reputation and team built on performance and integrity Staff Management Employee performance evaluations
- Authorized to work in the US for any employer
Timeline
Donor Testing Assistant Manager
New York Blood Center - Twin Cities
06.2019 - Current
Sample Management Supervisor
Octapharma Plasma Inc
10.2016 - 01.2018
Clinical Lab Scientist/Designated Trainer
Octapharma Plasma Inc
03.2015 - 10.2016
Lab Technologist
American Red Cross, Infectious Disease Lab
10.2014 - 03.2015
Bachelor of Arts - Biology
University of North Carolina
Associate of Arts - undefined
Nash Community College
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