Summary
Overview
Work History
Education
Skills
Characterstrongpoints
Languages
Certification
Affiliations
Timeline
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Lindsay Ward

Charleston,SC

Summary

Hardworking and driven professional with a strong belief in equality for all. Committed to building connections within the community and fostering positive change together. Responsible and motivated student eager to leverage exceptional communication and interpersonal skills in a professional setting.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Housekeeper- Maid Service Team Leader

Molly Maid Of Greater Charleston
Mount Pleasant, SC
07.2024 - Current
  • Started every shift by filling out necessary paperwork for all cleanings along the route
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Prepared and stocked daily supplies for transport to multiple locations.
  • Provided advance notice of estimated arrival time to customers
  • Implemented customer-specific cleaning instructions to deliver exceptional service
  • Utilized detail-oriented and strategic cleaning tactics in various aspects of this job.
  • Exhibited valuable time management and communication skills for successful collaboration within a team setting.
  • Performed thorough deep cleaning and move-out cleans for kitchens, bathrooms, and bedrooms, including making beds, vacuuming, mopping, dusting (high/medium/low), trash removal, and supply management.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.

Wardrobe Apprentice

Spoleto Festival USA
Charleston, SC
05.2024 - 06.2024
  • Quickly and efficiently responding to support my team and the performers
  • Performed routine laundry tasks including washing, sorting, and organizing materials while maintaining a clean work space
  • Lifted and transported items averaging 50 lbs.
  • Displayed seamless communication and listening skills to mindfully follow precise directions from the designers
  • Exhibited exceptional abilities in problem solving, time management, and delivering excellent customer service.
  • Developed and maintained effective working relationships with other apprentices, colleagues, performers, and guests.
  • Observed experienced professionals performing their duties in order to gain practical knowledge of industry standards.
  • Conducted basic maintenance and troubleshooting of machinery under guidance.
  • Collaborated with other apprentices and team members on joint tasks and projects.

Customer Service Team Member

Publix Supermarket at Riverland Market
Charleston, SC
06.2023 - 08.2023
  • Demonstrated versatility by handling numerous responsibilities including customer service support, money management tasks such as wire-transfers and lottery ticket sales
  • Experienced in cashier duties and maintaining cleanliness within the store
  • Proven reliability shown through opening/closing procedures along with restocking materials when necessary
  • Greeted customers and provided prompt, courteous service.

Welcoming Cashier

Michaels
Asheville, North Carolina
02.2020 - 03.2020
  • Provided excellent customer service by welcoming patrons and promoting Michael's rewards program
  • Handled money transactions accurately and efficiently
  • Maintained cleanliness of store by restocking products and cleaning restrooms during closing
  • Processed returns and exchanges of merchandise in accordance with store policies
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Performed other duties as assigned by management.

Housekeeper

Peppertree Resort Villas
Maggie Valley, North Carolina
05.2019 - 07.2019
  • Maintained high standards of cleanliness in every room by collecting and replacing used towels, sheets, and restocking with fresh materials
  • Performed a variety of duties including washing and sorting dishes to their appropriate locations. Conducted routine cleaning tasks such as vacuuming, dusting, disinfecting surfaces, sanitizing bathrooms and managing waste disposal.
  • Additionally responsible for driving to various locations.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Observed proper use of chemicals when cleaning various surfaces.

Cashier

Ingles Market
Waynesville, NC
12.2017 - 03.2018
  • Demonstrated strong customer focus by delivering attentive service to customers
  • Ensuring a hygienic work environment through routinely disinfecting surfaces
  • Carefully overseeing and assisting customers at the self-checkout station
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.

Cashier

Zaxbys
Waynesville, NC
07.2016 - 11.2016
  • Performed various tasks including cashiering, cleaning duties, restocking supplies, and executing closing procedures with attention to detail.
  • Prepared batches of fresh brownies and cookies throughout the day shift, in addition to making customized milkshakes for customers upon order request
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Greeted customers and answered any questions they had about products and servic
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.w
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Education

Current Student

College of Charleston
Charleston, South Carolina
08.2024

University of North Carolina at Asheville
Asheville, North Carolina
12.2019

High School Diploma

Tuscola High
Waynesville, North Carolina
06.2019

Skills

  • Exceptional Customer Service
  • Efficient time management
  • Problem-Solving skills
  • Relationship building
  • Hospitality
  • Dependable
  • Fast learner
  • Reliable supportive system for my team
  • Responding quickly and calmly in stressful situations
  • Greeting and welcoming customers
  • Stocking and lifting materials
  • Closing and Opening a store
  • Team collaboration
  • Thorough cleaning and organizational skills
  • Residential Cleaning
  • Housekeeping
  • Customer-Oriented
  • Money Management
  • Cash Handling and Reconciliation
  • Computer Skills
  • Basic Mathematics
  • Product and service knowledge
  • Verbal and written communication

Characterstrongpoints

  • Dependable
  • Optimist
  • Quick learner
  • Efficient worker
  • Friendly and supportive
  • I strive to find a positive solution in stressful situations
  • I can work well independently and in a team

Languages

  • Native English speaking
  • Practicing Spanish and French

Certification

  • Microsoft Word and PowerPoint Certified

Affiliations

  • Made by LNDZ- I am the creator and owner of a Eco-conscious Slow fashion small business started in 2020
  • I was a feautured designer in the CHS Eco Runways 4: Activism and Sustainability Fashion Show 2024

Timeline

Housekeeper- Maid Service Team Leader

Molly Maid Of Greater Charleston
07.2024 - Current

Wardrobe Apprentice

Spoleto Festival USA
05.2024 - 06.2024

Customer Service Team Member

Publix Supermarket at Riverland Market
06.2023 - 08.2023

Welcoming Cashier

Michaels
02.2020 - 03.2020

Housekeeper

Peppertree Resort Villas
05.2019 - 07.2019

Cashier

Ingles Market
12.2017 - 03.2018

Cashier

Zaxbys
07.2016 - 11.2016

Current Student

College of Charleston

University of North Carolina at Asheville

High School Diploma

Tuscola High

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Lindsay Ward