Lindsee Sloan
Graham
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
Multicare
South Hill Family Medicine
09.2020 - Current
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Epic knowledge
- Cross trained to work the front desk for scheduling and checking in patients.
- CPR certified
- Fax medical records to certain facilities upon provider request
- Improved patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Medical Assistant
Woodcreek Pediatrics
Bonney Lake, WA
06.2018 - 09.2020
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Improving patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Epic use and knowledge
Medical Assistant
Family Care Of Kent
Kent, WA
05.2013 - 06.2018
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Processing my providers referrals correctly and in a timly manner making sure the correct chart notes, insurance information and demographics are sent to the facilities.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Improved patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Epic Knowledge
Education
MA Certification -
Everest College
Renton,Wa03.2013
Edmonds Community College
Lynnwood, WA03.2012
Mount Rainier High School
Des Moines, WA06.2008
Skills
- Patient Flow Management
- HIPAA Compliance
- Payment Collection
- Patient-focused care
- Medical office administration
- Patient Scheduling
- Phlebotomy
- Data Entry
- Procedure Assistance
- Medical Terminology
- Referral Processing
- Epic Knowledge
Certification
- CMA - Certified Medical Assistant
- Phlebotomy Certified
- CPR Certified
Timeline
Medical Assistant
Multicare
09.2020 - Current
Medical Assistant
Woodcreek Pediatrics
06.2018 - 09.2020
Medical Assistant
Family Care Of Kent
05.2013 - 06.2018
MA Certification -
Everest College
Edmonds Community College
Mount Rainier High School