Summary
Overview
Work History
Education
Skills
Certification
Earlier Work History
References
Timeline
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LINDSEY BETHEA

Hampton,AR

Summary

Accomplished Quality Review Specialist with a proven track record at LHC Group, enhancing patient outcomes through meticulous care plan assessments and OASIS guidelines mastery. Leveraged organizational skills and clinical assessment understanding to achieve an 85% accuracy rate in clinician competency, demonstrating adaptability by completing 100% of remote tasks efficiently.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Quality Review Specialist

LHC Group
04.2023 - Current
  • Assessed and refined care plans for home health patients, making recommendations to enhance patient outcomes from the start of care.
  • Reviewed OASIS assessments, compared data with documentation, made suggestions to improve accuracy, and ensured regulatory compliance..
  • Assessed clinician competency by scoring care plans and OASIS submissions, with a goal of an 85% accuracy rate, fostering improved patient outcomes..
  • Delivered daily updates to two assigned agencies, highlighting critical findings and addressing concerns to support informed decision-making
  • Proactively advised clinicians on improving diagnostic accuracy during patient evaluations and procedures
  • Regularly reviewed and incorporated new OASIS guidelines to improve accuracy in reporting and compliance.
  • Successfully completed 100% of assigned tasks remotely, achieving a weekly target that was determined by the number of locked assessments
  • Resolved a backlog of assessments in several other states, ensuring timely completion and compliance with deadlines

Patient Care Manager

Elite Home Health
07.2012 - 04.2023
  • Assessed patients' needs, developed individualized plans of care, and monitored progress towards goals.
  • Regularly updated and applied knowledge of Medicare Conditions of Participation to ensure compliance, and improve patient care protocols.
  • Utilized technology and healthcare information systems to streamline care coordination and documentation processes.
  • Collaborated with outpatient team to identify patients for handover and post-discharge follow-up.
  • Coordinated communication between physicians, nurses, and other health care professionals to provide comprehensive patient care.
  • Managed caseloads effectively, prioritizing needs and ensuring timely access to necessary services.
  • Coordinated comprehensive care plans for individuals across various settings to ensure continuity of care.

RN/Clinical Documentation Specialist

Ouachita County Medical Center
01.2021 - 09.2021
  • I worked in the Quality Department.
  • Cross-trained with the Inpatient Clinical Documentation Specialist and the Infection Control Nurse to act as a fill-in for both positions as needed.
  • I was hired to implement the Outpatient Clinical Documentation Program, but there were delays due to COVID.
  • Identified trends for hospital infections, interpreting surveillance data to develop risk reduction strategies.
  • Monitored hospital-wide surveillance systems to identify potential outbreaks of infectious disease.
  • Collaborated with interdisciplinary teams to identify opportunities for improvement in clinical documentation processes.

Registered Nurse

Doctors Home Care
01.2013 - 01.2014
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Participated in on-call rotations and delivered after-hours care.
  • Conducted telehealth visits, providing remote support and monitoring.
  • Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.

Education

Associate of Science - Nursing

Southern Arkansas University
Magnolia, AR
01.2001

Skills

  • Utilization reviews
  • Organizational skills
  • Remote conferencing and communication
  • Adaptability and flexibility
  • Microsoft office
  • Multitasking capacity
  • Interpersonal skills
  • Clinical assessment
  • Care coordination

Certification

  • Certified Oasis Quality Specialist Certification (COQS), 2024
  • BLS Certification, 2024
  • Licensed RN, 2001

Earlier Work History

  • Prior to 2012 my work history was varied as I moved around the country with my spouse who was Active Duty Air Force.
  • I worked as a staff nurse in several medical surgical units in Arkansas and Alabama as well as a neurological unit in Ohio.
  • I was a Unit Manager at a Long Term Care Facility in Pennsylvania and Alabama.
  • I worked as a Risk Manager in a Long Term Care Facility in Florida.

References

References available upon request.

Timeline

Quality Review Specialist

LHC Group
04.2023 - Current

RN/Clinical Documentation Specialist

Ouachita County Medical Center
01.2021 - 09.2021

Registered Nurse

Doctors Home Care
01.2013 - 01.2014

Patient Care Manager

Elite Home Health
07.2012 - 04.2023

Associate of Science - Nursing

Southern Arkansas University
LINDSEY BETHEA