Lindsey Carson
Fredonia
Summary
Dedicated Pharmacy Technician enthusiastic about helping patients and offering experience with regulatory requirements. Knowledgeable in Patient care and customer service. Bringing successful career history comprising more than 8 years.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Pharmacy operations manager
Walgreens
Grafton, WI
02.2020 - Current
- Managed daily operations overseeing inventory management, prescription fulfillment, and customer service
- Ensure accuracy in medication dispensing and adherence to regulatory standards
- Streamlined communication with healthcare professionals
- Analyzed sales data to identify opportunities to increasing revenue
- Ensured compliance with state board of pharmacy regulations regarding controlled substances handling, storage, labeling, and disposal
- Collaborated with insurance companies on prior authorization processes to expedite approval timelines for patients' medications
- Developed training programs for new hires to ensure adherence to best practices in medication dispensing procedures
- Conducted regular staff meetings to communicate updates, address concerns, and encourage a collaborative work environment
- Led staff performance reviews annually
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Collaborated with store manager to maintain daily operations.
Stay at Home Parent
Home
West Bend, WI
06.2017 - 02.2020
Head Photo Technician
Walgreens
Milwaukee, WI
02.2014 - 06.2017
- Managed inventory of photo supplies
- Oversaw daily photo lab operations
- Upselling additional products and services to customers when appropriate.
- Ran photo department cash register to scan items for customers.
Dietary Aide
Wilkinson Woods Senior Living
Oconomowoc, WI
05.2013 - 05.2014
- Assisted with meal planning to accommodate residents' dietary restrictions and preferences.
- Maintained cleanliness and organization of dining areas and kitchen.
- Collaborated with nursing staff to ensure proper nutritional care for residents.
- Served meals to residents in accordance with dietary procedures.
- Arranged table settings with proper tableware, condiments, and tray card.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
Education
High school -
Oconomowoc high school
Oconomowoc, WI06-2014
Skills
- Data entry
- Customer service
- Insurance verification
- Phone triage
- Typing
- Medication dispensing
- Pharmacy management
- Patient safety
- Training
- Insurance billing
- Medicare and medicaid process
- Immunizations
- Certified in CPR/AED
- Employee work scheduling
Certification
- CPR Certification
- Pharmacy Technician License PTCB
- Immunization Certification
Timeline
Pharmacy operations manager
Walgreens
02.2020 - Current
Stay at Home Parent
Home
06.2017 - 02.2020
Head Photo Technician
Walgreens
02.2014 - 06.2017
Dietary Aide
Wilkinson Woods Senior Living
05.2013 - 05.2014
High school -
Oconomowoc high school