Summary
Overview
Work History
Education
Skills
Timeline
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Lindsey Collins

Louisa,KY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Technical Support Advisor

Kelly Connect
10.2022 - 09.2023
  • Served as primary point of contact for triaging technical issues.
  • Reviewed technical guidelines to verify compliance with information security standards and best practices.
  • Identified and demolished development roadblocks to prohibit slowed operations or halted productive development efforts.

Desk Assistant

Northern Kentucky University
11.2019 - 05.2022
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Developed and maintained filing systems to facilitate easy access to information.

Education

Bachelor of Arts - International Studies

Northern Kentucky University
Highland Heights, KY
05.2022

Skills

  • Clerical Support
  • Verbal and Written Communication
  • Tech-Savvy
  • Organization Skills
  • Office Administration

Timeline

Technical Support Advisor

Kelly Connect
10.2022 - 09.2023

Desk Assistant

Northern Kentucky University
11.2019 - 05.2022

Bachelor of Arts - International Studies

Northern Kentucky University

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Lindsey Collins