Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization.
Overview
2
2
years of professional experience
Work History
Processor/Post Closing
Concord Title
Knoxville, TN
08.2021 - Current
Review and validate details of loan applications and closing documentation.
Set up, store and update customer files.
Communicate acceptance or rejection to applicants via mail, email or telephone.
Produce and submit completed loan packages to title and escrow professionals.
Successfully work within tight deadlines and fast-paced atmosphere.
Use critical thinking to break down problems, evaluate solutions and make decisions.
Front Desk/Post Closing
Southeast Title
Knoxville, TN
04.2021 - 08.2021
Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently in a fast-paced environment.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Business Support Representative
Tennessee Valley Authority
Knoxville, TN
11.2019 - 04.2021
Contacted clients to verify banking account information to prevent rejected payments and fraudulent charges.
Processed invoices and mailed documentation to clients.
Promptly responded to inquiries and requests from customers.
Assistant in Nursing (AIN) - 120 Hours 'Placement' at RFBI Concord Community Village/Concord Community HostelAssistant in Nursing (AIN) - 120 Hours 'Placement' at RFBI Concord Community Village/Concord Community Hostel