Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lindsey Cooper

Knoxville,TN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization.

Overview

2
2
years of professional experience

Work History

Processor/Post Closing

Concord Title
Knoxville, TN
08.2021 - Current
  • Review and validate details of loan applications and closing documentation.
  • Set up, store and update customer files.
  • Communicate acceptance or rejection to applicants via mail, email or telephone.
  • Produce and submit completed loan packages to title and escrow professionals.
  • Successfully work within tight deadlines and fast-paced atmosphere.
  • Use critical thinking to break down problems, evaluate solutions and make decisions.

Front Desk/Post Closing

Southeast Title
Knoxville, TN
04.2021 - 08.2021
  • Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
  • Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently in a fast-paced environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Business Support Representative

Tennessee Valley Authority
Knoxville, TN
11.2019 - 04.2021
  • Contacted clients to verify banking account information to prevent rejected payments and fraudulent charges.
  • Processed invoices and mailed documentation to clients.
  • Promptly responded to inquiries and requests from customers.

Education

High School Diploma -

Central High School
Knoxville, TN
12.2005

Skills

  • Verbal and Written Communication
  • Problem Solving
  • Time Management
  • Multi-Tasking
  • Self Motivated
  • Fast Learner
  • Appointment Scheduling
  • Microsoft Outlook
  • Title Closing Software Systems

Timeline

Processor/Post Closing

Concord Title
08.2021 - Current

Front Desk/Post Closing

Southeast Title
04.2021 - 08.2021

Business Support Representative

Tennessee Valley Authority
11.2019 - 04.2021

High School Diploma -

Central High School
Lindsey Cooper