Lindsey Craig

• Assisted in the establishment and operational readiness of the clinic.
• Provide administrative support to the clinical director
• Support 5 providers at a multi-specialty clinic.
• Attend weekly Tumor Board conference alongside physicians, surgeons & pathologists discussing rare cases
• Foster strong relationships with medical professionals & healthcare facilities
• Conduct interviews
• Market our facility and services
• Promote a positive work environment
• Coordinate & oversee clinic flow
• Complete office & patient correspondence
• Schedule patient visits along with radiology, biopsies, specialty lab, etc.
• Provide exceptional care to patients & their families

• Resolved outstanding insurance reports
• Submit claims to Medicare, Commercial, Government & Medicaid
• Read through patient health data to gain understanding
• Correct & resubmit claims
• Submit appeals
• Communicate with business administrator

Hired for contract after physicians retired and sold HOLC to a local hospital. I declined transferring to the hospital because I had the opportunity to open Mary Bird Perkins.

• Resolved outstanding insurance reports
• Claims submission to Medicare, Commercial, Government & Medicaid
• Read through patient health data to gain understanding
• Correct & resubmit claims
• Submit appeals
• Communicate with business administrator

• Assist business administrator with clerical tasks.
• Communicate with the business administrator, physicians, payment posters & insurance verification department daily.
• Resolve outstanding insurance & patient balances.
• Correct & resubmit claims to Medicare, Commercial, Government & Medicaid polices.
• Review claim audits & submit records in a timely manner.
• Verify benefits, obtain chemotherapy authorizations & prepare patient responsibility reports.
• Process patient payments.
• Answer phone calls & provide support.
• Sort & deliver mail to office personnel.

• Keyed charges for various specialties & facilities
• Posted EOBs
• Processed payments
• Set up payment plans for patients
• Communicate with collection agency
• Generate spreadsheets & send to collection agency
• Answered & triaged incoming calls