Lindsey Denbo
Manhattan,New York
Summary
Dynamic customer service professional dedicated to enhancing client satisfaction through effective team leadership and performance training. Recognized for successfully motivating staff to achieve exceptional skill levels while managing group time efficiently. Expertise in multitasking enables seamless operations and improved service delivery.
Overview
1
1
year of professional experience
Work History
Manager/Shift Leader
Smitten Ice Cream
10.2021 - 06.2022
- Exercised composure under pressure and in escalated customer service scenarios.
- Ensured compliance with health and safety regulations in the kitchen and dining areas.
- Assisted in the development and implementation of new operational procedures.
- Managed daily operations of the restaurant including opening and closing procedures.
- Coached, mentored and provided feedback on performance to team members.
Education
Bachelor of Arts - Music Theater
New York University
New York, NY05-2026
High School Diploma -
Orange County School of The Arts
Santa Ana, CA06.2021
Skills
- Operations support
- Team collaboration
- Relationship building
- Compassion
- Accurate money handling
- Problem-solving
Languages
English
Native/ Bilingual
French
Limited
American Sign Language
Limited
Timeline
Manager/Shift Leader
Smitten Ice Cream
10.2021 - 06.2022
Bachelor of Arts - Music Theater
New York University
High School Diploma -
Orange County School of The Arts
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