Payton Ashcraft
Rexburg,ID
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
5
5
years of professional experience
Work History
Manager/Shift Leader
Dominos Pizza Inc.
Rexburg, ID
02.2023 - Current
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Produced thorough, accurate and timely reports of project activities.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Volunteer
Rexburg Animal Shelter
Rexburg, ID
10.2022 - 04.2023
- Developed appropriate treatment plans focusing on each individual's needs.
- Cleaned cages in accordance with health code requirements to ensure sanitary environment for animals.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
- Supported animal health by keeping areas clean, neat and properly sanitized.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
- Observed animals for signs of illness or injury and reported findings to supervisor immediately.
Animal Care Attendant
Kingsboro Rescue Ranch
Menifee, CA
09.2019 - 06.2022
- Provided daily care for animals, including feeding, cleaning cages and exercising.
- Examined pets for signs of illness or injury and reported any abnormalities to management.
- Maintained clean and orderly play yards, kennels and cages.
- Maintained detailed records of animal health, diet, and medical treatments.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Utilized specialized equipment such as muzzles, harnesses and leashes when handling aggressive animals.
- Ensured the safety of animals by monitoring their behavior and administering medication as prescribed by a veterinarian.
- Responded to emergency situations involving injured or distressed animals.
Lifeguard/Swim Instructor
Standguard Aquatics
Perris, CA
04.2019 - 10.2019
- Responded quickly to medical emergencies in the pool area.
- Led comprehensive safety training for new employees using company procedures.
- Complied consistently with pool regulations and policies while encouraging staff to adhere to guidelines.
- Consulted medical protocol to administer CPR, bandage wounds and clean injuries.
- Provided first aid care to injured patrons before paramedics arrived on scene.
- Led swimmer instructional lessons with varying aged participants to share optimal swim techniques and promote strength building.
- Created inviting fitness spaces that welcomed and included people with diverse backgrounds, abilities and orientations.
Education
Bachelor of Science - Animal Science Pre-Vet
Brigham Young University - Idaho
Rexburg, ID04-2025
Skills
- Staff Development
- Operations Management
- Policy Implementation
- Cross-Functional Teamwork
- Complex Problem-Solving
- Verbal and Written Communication
- Time Management
- Customer Relationship Management (CRM)
Timeline
Manager/Shift Leader
Dominos Pizza Inc.
02.2023 - Current
Volunteer
Rexburg Animal Shelter
10.2022 - 04.2023
Animal Care Attendant
Kingsboro Rescue Ranch
09.2019 - 06.2022
Lifeguard/Swim Instructor
Standguard Aquatics
04.2019 - 10.2019
Bachelor of Science - Animal Science Pre-Vet
Brigham Young University - Idaho
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