Lindsey DeWalt
INDIANAPOLIS,Indiana
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at 5 Star Residency of Clearwater. Proven ability to enhance guest engagement and satisfaction through personalized service. Experienced in medical office procedures and patient relations, ensuring compliance with HIPAA while delivering compassionate care.
Overview
5
5
years of professional experience
Work History
Server/Waitress
5 Star Residentancy of Clearwater
08.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Patient Care Technician
Community North Hospital
01.2022 - 08.2024
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Production Worker
Federal Express
07.2020 - 03.2022
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
Patient Screener
Smithfield
02.2020 - 01.2022
- Developed training materials for new screeners on best practices, improving overall team efficiency and consistency in evaluation methods.
- Complied with all federal, state, and local regulations as well as company rules.
- Maintained accurate reports and records on Covide 19 Screening .
- Evaluated pre-employment assessments results to ensure proper alignment between candidate skills and position requirements.
- Checked equipment during each shift to assess functionality.
- Served as a point of contact for candidates throughout the screening process, addressing inquiries and providing guidance when necessary.
Education
Internship - Medical Assistant
Med Check North
8177 Clearvista Pkwy 03-2024
High School Diploma -
Excell Center West
6000 W 34th Street06-2020
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Safe food handling
- Hospitality service expertise
- Medical office procedures
- Patient check-in and check-out
- Front desk operations
- HIPAA compliance
- Appointment management
- Documentation
- Inpatient care
- Medical charting
- Patient relations
Affiliations
- I always attract great opportunities
- I am capable and confident
- I am growing professionally everyday
Timeline
Server/Waitress
5 Star Residentancy of Clearwater
08.2024 - Current
Patient Care Technician
Community North Hospital
01.2022 - 08.2024
Production Worker
Federal Express
07.2020 - 03.2022
Patient Screener
Smithfield
02.2020 - 01.2022
Internship - Medical Assistant
Med Check North
High School Diploma -
Excell Center West
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