Lindsey Exum-Davis
Dublin,Texas
Summary
Dedicated leader known for strong mentoring and analytical skills. Proven ability to streamline workflows and enhance team performance, ensuring high-quality outcomes in outpatient coding operations.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Supervisor, Outpatient Coding Operations
Texas Health Resources-Arlington
10.2023 - Current
- Supervised daily operations, ensuring compliance with health regulations and organizational policies.
- Trained staff on best practices for patient care and safety protocols.
- Implemented process improvements to enhance workflow efficiency within the department.
- Coordinated schedules and assignments to optimize team performance and coverage.
- Conducted performance evaluations, providing constructive feedback to support professional development.
- Analyzed operational data to identify trends and inform strategic decision-making processes.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Lead Coding Operations Analyst, Outpatient Coding
Texas Health Resources-Arlington
01.2014 - 10.2023
- Analyzed operational workflows to identify process inefficiencies and recommend improvements.
- Led initiatives for process optimization, resulting in increased efficiency across various departments.
- Assessed operational performance to identify areas for improvement.
Lead Radiology Coder
Cross Timbers Radiology-Stephenville
05.2011 - 03.2016
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
Coding Quality and Education Analyst
Texas Health Resources-Arlington
07.2013 - 01.2014
- Analyzed educational data to identify trends and support decision-making processes.
- Developed reports on program effectiveness to enhance operational strategies.
Coder II
Texas Health Resources-Arlington
01.2013 - 07.2013
- Developed and maintained coding standards to ensure compliance with healthcare regulations.
- Maintained high coding standards by adhering to industry best practices and staying current with emerging technologies.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Delivered consistent results under pressure by prioritizing tasks effectively during periods of high workload or tight deadlines.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
Team Leader - Medical Coding
Texas Health Stephenville
07.2003 - 01.2013
- Led team in accurate medical coding, ensuring compliance with regulatory standards.
- Developed training programs to enhance staff skills and knowledge in coding practices.
- Analyzed coding trends and provided strategic recommendations for operational improvements.
- Collaborated with healthcare providers to resolve discrepancies in medical records and billing codes.
- Streamlined coding workflows, increasing efficiency across the department while maintaining high-quality standards.
- Mentored junior coders, fostering professional development and enhancing team performance metrics.
- Reduced turnaround time for medical coding tasks by implementing efficient workflow processes and prioritizing urgent cases.
- Assisted in hiring and onboarding new team members, ensuring they were equipped with the necessary skills for success in their roles.
- Collaborated with other department managers to address interdepartmental issues, leading to improved organizational outcomes.
- Improved medical coding accuracy by implementing ongoing training and development programs for team members.
- Monitored changes in coding regulations to provide recommendations for compliance.
- Performed on-site coding audits to determine accuracy and compliance with coding guidelines.
Inpatient Contract Coder, PRN
Glen Rose Medical Center-Hospital
03.2008 - 02.2010
- Maintained high coding standards by adhering to industry best practices and staying current with emerging technologies.
Release of Information Clerk, Part-Time
Stephenville Medical & Surgical Clinic
06.2003 - 11.2006
- Processed patient requests for medical records in compliance with HIPAA regulations.
- Expedited urgent requests for medical records needed for critical care situations or legal proceedings, prioritizing those cases accordingly.
- Coordinated with other departments as necessary to fulfill requests that required additional input or resources from multiple teams within the organization.
- Minimized errors in released information by conducting thorough quality assurance checks before sending out documents.
- Verified accuracy of patient information in medical records.
Medial Records Supervisor
Stephenville Medical and Surgical Clinic
03.2001 - 06.2003
- Supervised daily operations of medical records department, ensuring compliance with regulatory standards.
- Developed streamlined processes for record retrieval, reducing turnaround times significantly.
- Collaborated with healthcare providers to ensure accurate and timely documentation of patient care activities.
- Established criteria and procedures for releasing patient information according to facility policy and legal requirements.
- Managed a team of medical records clerks, providing guidance, support, and mentorship to ensure high-quality work output.
- Oversaw the processing of subpoenas and requests for release of information while maintaining patient privacy rights.
- Contributed to quality improvement initiatives by identifying areas for streamlining processes within the Medical Records Department.
- Developed and implemented departmental protocols for efficient records management, ensuring accuracy and organized storage of medical data.
- Maximized team productivity with effective scheduling, task delegation, and performance monitoring.
HIM Clerk
Texas Health Stephenville
06.1998 - 03.2001
- Maintained filing system and organized customer documents for easy retrieval of information.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
Education
No Degree - Agriculture Business
Tarleton State University
Stephenville, TXHigh School Diploma -
Pecos High School
Pecos, TX05-1995
Bachelor of Science - Health Information Management
Western Governors University
Salt Lake City, UT04-2025
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
- Strategic planning
- Analytical thinking
- Team building
- Operations management
- Process monitoring and improvement
- Relationship building
- Task delegation
Certification
- RHIA - Registered Health Information Administrator (AHIMA, June 2025
- CCS - Certified Coding Specialist (AHIMA, June 2006)
- COC - Certified Outpatient Coder (AAPC, June 2015)
Affiliations
- AHIMA
- TxHIMA
- AAPC
Information System Experience
- EPIC
- Optum CAC
- 3M Encoder
Timeline
Supervisor, Outpatient Coding Operations
Texas Health Resources-Arlington
10.2023 - Current
Lead Coding Operations Analyst, Outpatient Coding
Texas Health Resources-Arlington
01.2014 - 10.2023
Coding Quality and Education Analyst
Texas Health Resources-Arlington
07.2013 - 01.2014
Coder II
Texas Health Resources-Arlington
01.2013 - 07.2013
Lead Radiology Coder
Cross Timbers Radiology-Stephenville
05.2011 - 03.2016
Inpatient Contract Coder, PRN
Glen Rose Medical Center-Hospital
03.2008 - 02.2010
Team Leader - Medical Coding
Texas Health Stephenville
07.2003 - 01.2013
Release of Information Clerk, Part-Time
Stephenville Medical & Surgical Clinic
06.2003 - 11.2006
Medial Records Supervisor
Stephenville Medical and Surgical Clinic
03.2001 - 06.2003
HIM Clerk
Texas Health Stephenville
06.1998 - 03.2001
No Degree - Agriculture Business
Tarleton State University
High School Diploma -
Pecos High School
Bachelor of Science - Health Information Management
Western Governors University